Project Manager

Kandidát pracuje jako produktový a projektový manažer již 10 let. Jako projektový manažer pracoval na projektu zaměřeném na virtuálního mobilního operátora, kde měl na starosti celou produktovou část - návrh a implementaci produktů a služeb, analýzu a nastavení procesů, řízení call centra, podporu týmu a zákazníků, spolupráci na marketingových materiálech a kampaních. Prováděl také vývoj v systému SAP, využíval interní systémy, dohlížel na dodávky a také spolupracoval s dodavateli telefonů. Má zkušenosti s agilními metodikami, jako je Scrum, a získal také certifikát Prince 2. Měl možnost školit kolegy i vést tým lidí na projektech. Anglický jazyk ovládá na úrovni B2 v psané i čtené formě. Každopádně by se měl domluvit, ale neměl by problém pracovat v mezinárodním týmu. Němčinu používá pouze pasivně.

2017 - 2021: Business Analyst at Company A

• Analyzed company processes and proposed optimizations, working with ICT and business teams.
• Documented changes and processed tender documentation.
• Checked the implementation of proposed changes.
• Implemented new functionalities.

2017 - 2021: Product Specialist - Non-Commodity Products at Company A

• Managed the life cycle of products and services, ensuring required parameters were met.
• Designed and implemented adjustments to improve user satisfaction.
• Monitored market trends and developed strategic plans for new products and services.
• Supported the company's marketing strategy, including product creation and training of sales channels.

2005 - 2017: Senior Sales Support Specialist - Sales and Logistics at Company B

• Provided comprehensive logistical support to sales channels and managed logistic processes.
• Implemented projects related to sales channels and coordinated marketing activities.
• Managed budget spending on projects and collaborated with external suppliers.
• Negotiated and implemented supply projects and selected new hardware and accessories for the company.

2003 - 2005: Specialist Sales Support - Processes and Procedures at Company B

• Created and updated working practices and procedures according to ISO standards.
• Worked on projects related to sales channels and prepared training for sales channels.
• Addressed issues to improve sales channel conditions and managed internal website.

2001 - 2003: Deputy Manager of Brand Stores at Company C

• Sold services to customers and managed store implementation and retail plans.
• Prepared competitions and evaluated them.
• Ensured store operations in the absence of the manager.

2000 - 2001: Consultant Brand Shops at Company C

• Worked with existing and potential customers, selling services and mobile phones.

1999: Salesman at Company D

• Handled sales, claims, and customer service.

Education:

• Completed Prince2 Foundation course in 2019.
• Completed Project Management (IPMA) course in 2016.
• Completed Quality Management System course in 2014.
• Completed Assertive Communication course in 2013.
• Completed Bargaining and Negotiation course in 2012.
• Completed Presentation Skills course in 2010.
• Completed Processes and Projects - Project Management course in 2008.
• Completed Selling Skills course in 2000.

Schools:

• Attended Private Second Business School in Krnov from 1993 to 1997.
• Attended Language School of J.A. Komensky in Bruntál from 1997 to 1998.

Skills:

• Product marketing
• Project management (Prince2, IPMA)
• Logistics experience
• ISO standards for procedural standards
• Excellent communication skills
• Conscientiousness, organizational skills, carefulness
• Consistency, self-management, independence
• Direct sales experience
• Incentive program management
• Statistical data collection and analysis
• Internal website management.