IT Manager & Project Manager

Kandidátka má silné manažerské dovednosti, které získala během svého působení od roku 2010. Během své kariéry měla možnost vést velké i malé týmy, přičemž největší tým lidí, který měla na starosti, čítal 150 lidí. Její hlavní předností je, že je silná realizátorka a nic pro ni není nezvládnutelné.

9/2017 - 2/2022 IT Project Manager

• Managed various projects from initiation to closure, including AnaCredit, SDAT, VUBLeasing merge, Multichannel Monitoring, New KPI Monitoring, New Annual Report, Registration of Retail Data, and Creditline
• Oversaw vendor management for projects.

4/2015 - 8/2017 Head of Production IS Department/ IT Project Manager

• Responsible for the operation and updates of production information systems
• Acted as the deputy of the IT Director
• Managed an international project called T2S
• Handled vendor management

2014 - 11/2014 IT Project Manager /Key Account Manager

• Managed IT projects from initiation to closure
• Served as a Key Account Manager, handling sales, new business, customer relationships, onboarding of new clients, and acting as the key interface between customers and relevant divisions
• Managed tenders for IT solutions and served as a BID manager

2012 - 2013 Delivery/ Project Manager

• Took responsibility for defined areas of the VUB Multichannel project
• Managed the project portfolio of the FSPL division in CIS, including budget monitoring and resource rotation
• Dealt with external suppliers of human resources

2010 - 2011 Delivery/Project Manager

• Responsible for project management, development, delivery, and support of various bank modules
• Conducted primary analysis of business change requests and incidents
• Provided expert estimates

2008 - 2009 Mapping Manager

• Ensured data mapping for projects
• Managed mapping meetings and documents of interfaces

2002 - 2008 Head of the Documentation Department

• Proposed structure, content, and management of software documentation for projects
• Prepared various types of documentation for software products
• Set up workflows, processes, and methodical procedures
• Managed contractual relations with customers
• Ensured project, line, matrix, and process management
• Worked with a bank information system and participated in international projects within the Erste Bank group

2002 - 2002 Head of Training and Organizational Department (Retail Division)

• Organized operational requirements for newly established branches
• Created methodical procedures for branches
• Determined educational requirements and provided education registration for staff

2001 - 2001 Auditor

• Audited loan documents and observed methodical guidelines and recommendations
• Audited reports submitted to NBS

1995 - 2001 Controller

• Responsible for bank controls of operations, documents, and contracts with clients
• Handled client complaints and proposed non-standard solutions
• Contributed to methodical procedures of the bank
• Experienced in bank procedures related to accounts, payments, debit cards, and Call Centre