Analyst

Dobrý den, můj telefonní kontakt je: +420 725 032 127 v případě, že bychom si chtěli promluvit více. Každopádně Vám děkuji za zaslání Vašich nabídek. Děkuji. Kandidát

11/2011 - present - Analyst, IT Operations

• Ensuring stable and secure operation of assigned applications according to defined SLAs
• Analyzing and evaluating errors with subsequent feedback to development teams
• Actively resolving incidents, documenting and escalating them, and seeking opportunities for process improvement
• Preparing performance measurement processes
• Active collaboration with users throughout the collection process, consulting on business requirements

04/2008 - 10/2011 - IT Service Delivery Analyst, Supply Chain Back-Office

• Analyzing and processing user IT requirements
• Ensuring quality of provided IT services, managing suppliers
• Responsible for the operation of the main warehouse system Gold Stock and the main ordering system CAO
• Creating tools to streamline own work (UNIX, Oracle, MySQL, PHP)

2008 - Business Intelligence (Analysis, Design, Development)

• ETL for reporting system, design of ETL development standards

2003-2008 - IT Support Specialist

• Helpdesk and end-user support, general IT support
• Creating scripts for efficient work

In the past: Complete processing of web application and web presentations projects according to customer requirements:

• 2011 - www.pravospoluprace.eu (discontinued in 2015)
• 2008, 2010 - www.speedicath.cz, www.easicath.cz
• 2010 - Coophrarma a.s. - internal web application for production plan management
• 2010 - Finpo, s.r.o. - internal web CMS system; web presentation
• 2007 - Czech Handball Association - chfdtb.chf.cz (discontinued in 2012) - web interface for administration of statistics of matches displayed previously on www.chf.cz/extraliga (later www.muzi.chf.cz and www.zeny.chf.cz) as part of the Czech Handball Association website (www.chf.cz)
• 2007 - http://pizzeria.wz.cz
• 2006 - http://rebels.praha-15.cz (discontinued in 2010)