Linux Administrator
Přehled
Krátké shrnutí
Kandidát je zkušený správce ICT s praxí v oblasti skladování. Pracovala pro společnosti Deutsche Telekom Systems Solutions Slovakia a AT&T Global Network Services Slovakia, kde byla zodpovědná za správu ticketů, řešení problémů a zákaznickou podporu. Má také zkušenosti s pozicemi v oblasti prodeje a zákaznického servisu. Kandidátka má bakalářský titul v oboru zdravotnictví a středně pokročilé znalosti různých IT systémů a softwaru. Hovoří plynně slovensky a anglicky a má základní znalost němčiny. Kandidátka je spolehlivá, organizovaná a detailně orientovaná profesionálka, která touží pokračovat ve své kariéře v oboru IT.
Pracovní zkušenosti
June 2022 - Present: Storage ICT Administrator II
Independently checking, executing, solving, and creating tickets to maintain service to customers. Providing 2nd level environment support and investigating the root cause of incidents. Coordinating with colleagues in an international environment and utilizing technical support for troubleshooting and maintenance. Also responsible for non-technical tasks such as quality/process/reporting.
April 2022 - May 2022: IT Academy for Linux Administrators
Received training in IT fundamentals, Linux basics, scripting, and agile and scrum methodologies.
November 2013 - July 2021: Voice MACD Provisioning Analyst
Completed telephony requests for international companies, collaborated with internal and external resources, communicated with clients and other teams, provided on-call support, and participated in mentoring and interviewing.
September 2012 - March 2013: Sales Assistant
Provided active sales service, developed customer relationships, handled orders and complaints, and managed phone communication.
July 2004 - June 2010: Sales Assistant
Performed customer service, operated cash register, maintained inventory, and assisted with training.
Education
Bachelor's degree in Public Health from Pavol Jozef Šafárik University.
Professional Skills
Intermediate knowledge in Cisco, Avaya, and IP PBX systems, as well as various software tools. Beginner level in Linux and ServiceNow.
Language Skills
Fluent in Slovak, upper-intermediate in English, basic level in German.
Certifications
Various certifications in ServiceNow, NetApp, and networking protocols.
Personal Skills
Reliable, willing to learn, team player, organized, loyal, hardworking, detail and customer-oriented, and flexible.
Interests
Books, nature, sports, cooking.
