Delivery Manager

Kandidát je zkušený softwarový manažer, celkem pracuje jako manažer více než 9 let. Na své předchozí pozici byl zodpovědný za převod licencí GE Enterprises, účtování nákladů, řízení KPI měření, dokumentaci a podporu. Hovoří anglicky na velmi dobré úrovni. Dříve komunikoval německy, chvíli mu bude trvat, než se do ní znovu dostane, ale věří, že časem nebude mít s němčinou problém. Podle jeho názoru si prošel vším a myslí si, že pozice It Service Delivery manager mu velmi vyhovuje.

Software Asset Manager

• Facilitated the transfer of licenses from Alstom to GE businesses post-acquisition.
• Led internal SAP audits within GE Power and GE Renewable.
• Managed Microsoft Select Plus contracts and oversaw Alteryx and Invision contracts for various GE sectors.
• Coordinated Corel audits and handled Statement of Work (SOW) with CapGemini for SAM services.
• Ensured accurate charging costs, measured KPIs, and provided support documentation and guidance.

Software Asset Manager

• Managed manufacturing and ERP licenses, focusing mainly on SAP.
• Handled license consolidation and redistribution, procurement advisory, and maintenance renewal.
• Evaluated license types for new projects and optimized license usage.
• Conducted internal license audits and managed disputes with vendors.

Asset Management Team Supervisor

• Supervised a team handling customer transitions, TCE improvements, and AM efficiency projects.
• Implemented KPIs and quality metrics, acted as an SPOC for Internal Audit, and drove Audit compliance actions.

NT 3rd Level Team Lead at HP

• Managed a team supporting over 4800 servers, defining KPIs, and handling people and escalation management.

3rd Level Support Engineer for HP

• Managed Windows server infrastructure, including change, release, configuration, and capacity management.
• Acted as a delivery lead for transition and support for Lloyds Register customer, managing technical owners and facilitating communication with stakeholders.