Project Manager

Kandidát je zkušený projektový manažer s více než 13 lety zkušeností v oblasti obchodu. Věnuje se implementační fázi, objednávání produktů k instalaci pro nadnárodní společnosti po celém světě. Je zodpovědný za celý životní cyklus od objednávky až po sledování. Na týdenní bázi komunikuje se zákazníky, organizuje aktivace a zajišťuje veškerou koordinaci. Podílí se na tvorbě schůzek. Vede tým 4 lidí. Denně využívá komunikaci v anglickém jazyce.

Senior Project Implementation Manager: 2009 - present

• Manages the implementation of new external clients
• Establishes initial contact with clients after the service is sold.
• Project Planning & Management for WAN and LAN implementation for managed clients.
• Defines objectives, deliverables, and builds executable project plans.
• Leads projects to completion within Scope, Schedule, and Cost targets.
• Creates project schedules to meet contractual requirements and customer needs.
• Compiles required resources and negotiates implementation schedules with internal and external resources and suppliers.
• Business development, client management, marketing, presentations, and communication.
• Manages customer router updates and status report dashboards.
• Understands customer requirements and handles difficult/sensitive situations.
• Interacts with internal and external resources to complete provisioning tasks.
• Manages large customers in EMEA, CALA, and US regions.
• Experienced in handling various types of customers, including Government deals, Custom Solutions, CDDE, SDWAN, Flexware, MRS, and MLAN Service lines.
• Trains newcomers and maintains system documentation.
• Contributes to strong customer-focused delivery.

Quality Engineer: 9/2008 - 05/2009

• Managed a small team and provided audits in production.
• Served as the point of contact for customers to solve any claims about produced parts.
• Handled warranty programs and processes for customers.
• Provided quality reports and analysis of products.