IT Analyst & Manual Tester & Scrum Master & Test Analyst & Test Manager

Zkušený IT specialista s více než 16 lety zkušeností v oblasti scrumu, agilní metodiky a testování. V současné době pracuje v oddělení IT a digitalizace. Zkušený v oblasti řízení služeb, testování softwaru a koordinace agilních projektů. Snaží se rozšířit znalosti v oblasti řízení projektů, změn a lidí. Plynulá čeština, zběhlý v angličtině. Držitel certifikací ITIL, Scrum a ISTQB. Nadšený pro učení, týmovou práci a zavádění nových myšlenek.

• Service Manager (01/2021 - present) Responsible for developing a service strategy to meet customer needs and improve service quality. Analyze customer feedback to identify areas for improvement. Act as the main point of contact between business and developers.
• Software Application Tester (09/2016 - present) Responsible for testing development work before User Acceptance Testing and Business Testing. Create test scenarios and plans, as well as update functional specification documentation.
• Scrum Master (08/2018 - 01/2022) Coordinate the work of developers according to agile methodology. Manage version release coordination using TFS, AzureDevOps, and SharePoint.
• Technical Specialist/Incident Management (10/2014 - 08/2016) Work as a technical specialist in an automation operations team managing thousands of servers. Create scripts and jobs for server management using Blade Logic Server automation, BMC, TONE, Jira, and other tools.
• Analyst/Senior Test Engineer (01/2014 - 09/2014) Analyze connection errors and change requests for applications. Prioritize work based on analysis and cooperate with customer support. Work with GUI, SQL developer, and Team Foundation Server.