Business Analyst & Consultant & IT Analyst & L2 Support Specialist & Team Leader

Kandidát je profesionál v oblasti IT se zkušenostmi s analýzou IT a vedoucími funkcemi. Je to komunikativní a férový člověk, který dokáže dobře pracovat v týmu i samostatně. Ve volném čase rád tráví čas s rodinou, učí se o technologiích a vzdělává se v oblasti IT. Mezi jejich dovednosti patří SQL, Git, Python, HTML/CSS, MS 365, JIRA, Confluence a UML. Jsou držiteli certifikátů z makléřských a zápočtových zkoušek a mají zkušenosti s prací programátora webových aplikací a IT analytika. V současné době pracuje jako vedoucí týmu IS, dohlíží na správu, vývoj a podporu aplikací a také na správu incidentů a řešení problémů.

01/2024 - Present Team Leader

As a team leader, I am responsible for managing, developing, and supporting assigned applications. I coordinate incident management and support the team in troubleshooting. I set goals and strategies for IS services and operations, analyze incidents, and prepare application roadmaps.

03/2022 - 12/2023 Project Lead - Harmonization

I worked as a project lead for the IS part of the project, migrating local IT solutions to corporate ones. I communicated daily with the international project team, planned and managed the project, conducted testing, created project documentation and technical concepts, and coordinated the project team.

01/2024 - 02/2022 Specialista Akceptace Platebních Karet (Acquiring)

In this role, I administered entrusted applications, managed users, designed and created technical specifications and documentation, analyzed business requirements, managed development, prepared TC, conducted testing, supported implementation in production environments, managed incidents, diagnosed errors, analyzed data, maintained data, and collaborated with international support.

03/2022 - 12/2023 Programmer of Web Applications

As a programmer of web applications, I was responsible for handling requests for payment gateways/payment terminals, supporting branch network, resolving non-standard client situations, creating reports, manuals, and communicating with Card Associations (VISA, Mastercard).

01/2021 - 02/2022 Certifications in Brokerage and Credit Examinations

I obtained certifications in brokerage and credit examinations. At PRIMAFUTURE s.r.o., I worked as a web application programmer, and at DataFriends s.r.o., I became a Master of Excel.