Cloud Engineer & Desktop Support Technician & L2 Support Specialist & Network Infrastructure Specialist & Network Operations Center (NOC) Engineer & Systems Administrator & Technical Support

Kandidát je nadšený IT profesionál s vášní pro učení a rozšiřování znalostí v oboru. Má zkušenosti s podporou IT, monitorováním hardwaru a systémů a řešením technických problémů u různých projektů. Kandidát má vysokoškolské vzdělání v oboru výpočetní techniky s průměrem 3,67 a ovládá jazyky jako angličtina a indonéština. Je zkušený v instalaci a údržbě bezdrátových rádiových zařízení a operačních systémů jako Cisco, Linux a Windows.

IT Technical Support 2018 - 2020

• Responsible for monitoring and working on email problems for users, forwarding to relevant teams if necessary.
• Installed VPN using OpenVPN for accessing Property Website.
• Ensured eligibility of user's laptops and PCs, resolving system and hardware issues.
• Translated into English: Responsible for monitoring EDC machines at banks, maintaining electronic hardware at stores, and solving IT issues for bank officers.
• Installed Windows 7 OS on POS computers, monitored CCTV hardware, and ensured POS computers and cash register printers were functioning properly.

IT Field Support 2020 - 2021

• Installed wireless radio devices on radio towers for internet connections.
• Maintained stability of wireless radio frequency connections.
• Installed Cisco and Linux operating systems on datacenter servers.
• Translated into English: Responsible for installing wireless radio devices for internet connections, maintaining stable connections, and installing operating systems on datacenter servers.

IT EDP 2021 - Present

• Responsible for monitoring EDC machines in stores.
• Monitored and maintained electronic hardware at stores.
• Solved IT issues for bank officers with SLA terms.
• Translated into English: Responsible for monitoring EDC machines at banks, maintaining electronic hardware at stores, and solving IT issues for bank officers with SLA terms.