Incident Response Analyst & Project Manager & Scrum Master & Technology assistant

Zkušený Scrum Master se silnými zkušenostmi s vedením agilních týmů v IT a softwarových projektech. Je zkušený v koučování, optimalizaci procesů a podpoře spolupráce. Zběhlý v agilní metodice a odhodlaný dosahovat dokonalosti. Efektivní komunikátor s odbornými znalostmi v systémech JIRA, Confluence a agilních osvědčených postupech. Předchozí zkušenosti zahrnují role v marketingu, provozu a poradenství v oblasti e-learningu.

Scrum Master March 2023 - Present | Pardubice, Czech Republic • Leading the SAP Central ABAP Team as Scrum Master, ensuring successful Agile methodology implementation. • Coordinating all Scrum ceremonies efficiently, including sprint planning and reviews. • Collaborating with cross-functional teams to resolve development process impediments promptly. • Innovating solutions for improved time and cost efficiency. • Acting as a liaison between the development team and stakeholders for clear communication. • Managing resources and capacity planning for SAP teams in JIRA. • Coordinating strategic projects within the Software Development Department. • Leading project coordination for EWM Training Stream.

Country Representative December 2022 – December 2023 | Prague, Czech Republic • Representing the organization at the national level to promote its mission in the agricultural sector. • Collaborating with stakeholders and government institutions for partnership opportunities. • Coordinating regional activities focused on knowledge-sharing and capacity-building. • Advocating for agricultural development and marginalized community empowerment.

Restaurant & Marketing Manager July 2017 - July 2019 | Harare, Zimbabwe • Implementing marketing strategies leading to a sales increase of +38%. • Managing and training waiter and bar staff in hospitality skills. • Conducting training sessions for office staff in Microsoft Excel. • Managing stock procurement and building strong vendor relationships.

E-learning Consultant June 2013 - November 2015 | Harare, Zimbabwe • Acting as product owner for the eLearning platform, aligning it with organizational goals. • Collaborating with software engineering team for platform development. • Promoting and selling the platform to clients. • Conducting engaging training sessions and creating training manual content.

Marketing & Operations Manager April 2009 - June 2011 | Lusaka, Zambia • Mobilizing teams for construction projects. • Assisting in project tendering and handling marketing strategies. • Managing procurement and customs clearance logistics.