Business Analyst & IT Analyst

The candidate has been fully dedicated to analysis for the last 7 years. She has extensive experience working at startups, where she has worked since the initial idea of the product and has also been responsible for the complete setup of user functionalities. Among the tools she commonly uses, for example, SQL, REST API or JIRA. In the past, she also worked as a Project Manager, where she also led a team of 10 people. She is used to working in an agile way, through Scrum, and has a passive command of the English language.

01/2019 - Present: IT Analyst at Company A

• Analyzing technical implementation of customer requirements
• Optimizing processes and proposing improvements
• Creating technical specifications
• Testing and reviewing development outputs
• Providing system training to users

10/2017 - 12/2018: Senior Analyst at Company B

• Identifying and processing input analyses
• Designing system architecture and collaborating with development team
• Supporting system implementation for clients
• Providing customer support
• Offering services in the banking and financial services sector

06/2014 - 09/2017: Project Manager/Consultant at Company C

• Managing and leading projects, including team management
• Consulting, training, and supporting clients
• Conducting analyses
• Working in the payments and treasury back office department
• Assisting in the implementation, training, and testing of a new bank

05/2010 - 04/2014: Head of Payments and Treasury Back Office at Company D

• Leading the payments and treasury operations team
• Creating and managing internal regulations and procedures
• Project activities in the back office department
• Analyzing and supporting the development of banking products
• Providing expertise in system development

01/2005 - 04/2010: Operations Officer - Payments Processing at Company E

• Handling complex operations in foreign payment transactions
• Conducting internal account inventories
• Verifying and authorizing SWIFT messages
• Resolving complaints and issues
• Working at a state agricultural intervention fund as a guarantee administration officer

12/1991 - 09/2004: Banking Operations Specialist at Company F

• Serving bank clients
• Specializing in foreign payment transactions and electronic banking
• Working at a national bank
• Holding a degree in economics from a secondary school
• Possessing knowledge and skills in various systems and software