IT Security Consultant & L3 Support Specialist & Windows Administrator

The candidate is a Windows/Linux server administrator who also specializes in Cybersecurity. He has more than 15 years of commercial experience in the IT sector. The first 7 years he worked as a windows administrator - MySQL, DNS, Active Directory. Later he switched to Security - securing the outer perimeter and endpoint devices. His experience with firewalls is mainly with McAfee, Avast, Cisco. He also has experience with DLP and GPO. He actively uses agile methodologies in his work, especially Scrum and Kanban. He can communicate in English without any problems and uses it on a daily basis. He has also worked as a trainer and internal coach for Tier 2 admins from his role as a Tier 3 admin. He is also a certificate holder - SANS Sec504, Hacking tools, Incident response.

03/02/2016 - Current Escalation support engineer

• Software and systems: Microsoft Azure, Windows Secure Endpoint, Malware analytics, On premise cloud, public cloud, EDR, XDR, SIEM,
• Collaboration with developers to resolve customer escalated tickets, code chage delivered via hotfix
• Managing meetings to present our credibitity to address customer escalated tickets
• Keep positive customer sentiment with our products
• All technical parts from product installation, configuration and integration with other third-party software Skills: EDR · XDR · Powershell · Microsoft Azure · Python · Git · Jira

03/03/2012 - 02/02/2016 Technical support engineer

• Software and Systems: * Windows Server 2008 R2 - Active directory, DNS and a file server * Suse Linux server 11SP2 - Application server * LDAP * Database servers MySQL, PostreSQL * Vmware VSphere 5.5 DIGITAL SKILLS Digital Forensics and Incident Response (DFIR) | Devnet