IT Manager

The candidate has been in the IT field for more than 20 years. In his last position he worked as an IT expert/licensing manager. He is interested in the Synology platform, which is tasked with setting up an affordable solution in a form that can fully replace Microsoft's platforms. In his last job he was responsible for the complete software licensing of the entire company and from his previous jobs he was responsible for about 30 people across the country where he was responsible for the complete running of the entire company and also taking care of software, HW/SW purchasing, overall management from a management perspective, task solving, evaluating and leading the team. For this purpose, he set up an IT academy where he taught better IT skills, trained employees on common as well as more advanced MS office work. He also took a PRINCE2 Foundation course, where he is still working on his project manager certification. He also worked on a small internal project to solve the sharing of corporate mobile contacts, using Opensource Baikal. His English language skills are more at a written B2 level and he is actively learning German.

Expert IT / Department of Infrastructure and Operation of Information Systems: February 2019 – October 2021

• Responsibilities: Management of software licenses (SAM) in a proprietary web application, including preparation for public procurement.
• Approval of HW/SW requirements and proposal of alternative solutions.
• Purchase and extension of software licenses (company payment card / invoice).
• IT branch relocation management (solution proposal, collaboration with an external company).
• IT Academy Trainer (acquisition of IT skills in MS Office).
• Development of simple web applications (event tracking, purchase and license management, public procurement plans, travel tracking).
• Training in Synology DSM Architect, Public Procurement in Practice, various professional webinars.

**

**_Head of Department / Department of IT Services_Period: November 2012 – January 2019

• Responsibilities: Team leadership of 26-30 IT professionals nationwide and servicedesk team.
• Introduction of new technologies (clickshare, mobile contact management – CardDAV, VPN for managers).
• Establishment of IT Academy and trainer (internal academy for acquiring IT skills in MS Office).Responsible for the functionality of end devices and accessories (PC, laptop, printer, software).
• Preparation of documents for HW/SW purchase through public procurement.
• IT branch relocation management (approximately 6 branches per year).
• Participation in IT projects.
• Implementation of servicedesk and later unification of multiple SD tools.

_KIS Administrator / Department of IT Operations_Period: September 2011 – October 2012

• Responsibilities: Administration of KIS (Information System) in the Department of IT Operations.
• Management of the Windows environment - servers, IP address reservations, account management in Active Directory.
• Remote management and report creation using SCCM 2007 and 2012.
• Preparation and management of virtual servers.

IT Infrastructure Development Specialist / ICT Development Department: May 2008 – March 2009

• Responsibilities: User support in HW/SW purchases.
• Software license management and creation of orders in SAP IS.
• Updating contracts with HW/SW suppliers.
• Approval of requests through ServiceDesk (ITSM).

IT Devices Specialist / IT Client Support: September 1998 – April 2008

• Responsibilities: Handling requests from VIP and regular users.
• Reporting and participation in the Attendance project.
• Remote server management using Active Directory, DHCP, and network printer management.

IT Specialist / Office of the General Director: April 2009 – March 2010

• Responsibilities: Design of services and monitoring of IT service compliance according to SLA.
• Report processing, analysis, and proposal of IT roles.
• Participation in IT projects and guidelines