Analyst & Consultant

The candidate is an analyst who has 5 years of experience in this field. He has worked as an application consultant, responsible for internal and public portals, PHP admin and also has experience with PowerBI reports. He also has a basic level of SQL knowledge. He has worked mostly freelance in the past, so only short term projects are written on his CV. He doesn't have recent projects mentioned in his resume because they were short term (1-3months) and he also worked on them as an analyst. In his previous job he had the opportunity to lead a team of people because he worked as an assistant manager for IT where he was in charge of 8 people and 20 countries. His English is at a very good level and he uses it as a priority at work.

IT Application Consultant (Mar 2020 - Nov 2020)

• Responsible for internal and public portals, open-source request tracker, archiving software, PowerBI implementation, e-learning application, and DMS solution.
• Implemented operational improvements resulting in cost savings.
• Provided regular updates to project specifications, progress, conflicts, and team activities.
• Consulted with internal customers on project status, proposals, and technical issues.
• Collaborated with analysts, developers, and infrastructure specialists to deliver mission-critical solutions.

IT Consultant/Developer (Oct 2019 - Dec 2019)

• Gained expertise in ITSM and ITOM (ServiceNow).
• Became a certified system administrator.
• Supported clients throughout the project lifecycle using agile methodology.
• Developed useful applications and studied advanced JavaScript.

Senior IT Specialist (Jan 2016 - Jun 2019)

• Led a team of 9 as Deputy IT Relationship Manager.
• Supervised teams across 20+ countries, providing agile solutions and trainings.
• Managed and reviewed IT knowledge base activities.
• Contributed to the implementation of various IT systems.
• Reduced costs through budget reviews and traffic analysis, while resolving customer inquiries and incidents.

Education

• Faculty of Management, Comenius University in Bratislava (2013-2015)
• Gymnasium of Ivan Horváth in Bratislava (2008-2012)

Skills

• Proficient in HTML5, CSS3, MS Excel, Word, PowerPoint.
• Competent in JavaScript, PHP, ITIL, Agile, Scrum, Information Technology.
• Proficient in presentation skills and team leadership.

Certifications

• Certified System Administrator in ServiceNow (Nov 2019)
• Programming in JavaScript (Nov 2019)
• WebRebel (HTML, CSS & JavaScript) (Sep 2019)
• ITIL Foundation Certificate in IT Service Management (Aug 2016)
• Upper-Intermediate B2 (Jun 2019)

References Available on public LinkedIn profile and Profesia.sk.