Project Manager

The candidate has been a PM for 4 years. He is currently focusing on back-end, business process automation, proofreading, developing his own internal desktop tools. He works with tools like JIRA, Confluence and also uses MS package. He is responsible for communicating with internal and external clients regarding processes, tools, automation and development. Works in an agile team where they use Scrum and Kanban. He uses English on a daily basis but only has a basic knowledge of German.

IT Project Manager (June 2017 - Present)

• Manages software development projects for various customers, ensuring cost-effective and valuable solutions.
• Communicates with internal and external clients, prioritizes and shares development backlog, and creates deployment plans.
• Provides technology support for the business unit and contributes to technology strategy and vision.
• Negotiates technology budget and resources.

Customer Care Specialist (Jul 2016 - Jun 2017)

• Offers technical support for production tools and resolves issues for internal and external users.
• Communicates with team members, product owners, and external partners/suppliers.
• Provides trainings on production tools to end users.

CSM SW Leader (Jan 2016 - Jul 2016)

• Manages software licenses, hardware materials, and service requests.
• Ensures compliance with license contracts and oversees technical teams.
• Delivers cost-effective services according to contracted commitments.

IT Analyst - Product Specialist (Sep 2014 - Apr 2016)

• Handles reporting and reconciliation of software installations and licenses.
• Tracks IBM's usage of vendor products and communicates with system administrators.

Primary School Teacher (May 2009 - Feb 2016)

• Teaches English, biology, and geography at the secondary level.
• Manages projects and required documentation, including European funds and local grants.
• Also serves as an IT technician.

Lecturer (Oct 2006 - Oct 2010)

• Prepares and delivers educational events, courses, and programs for youth.
• Performs administrative work related to lecturing programs.

Education: High School Diploma in Applied Chemistry and Environmental Protection (Sep 2002 - Jul 2006)

Licenses & Certifications: ITIL 2011 Introduction (Apr 2018 - Apr 2019)

Key Skills: Proactivity, planning, communication, critical thinking, risk and crisis management, sense of humor