Project Manager

The candidate has been working as a Product and Project Manager for 10 years. As a project manager he worked on a project focused on a virtual mobile operator where he was responsible for the entire product part - design and implementation of products and services, analysis and setup of processes, call center management, support to the team and customers, collaboration on marketing materials and campaigns. He also did development in SAP, used internal systems, oversaw delivery as well as worked with phone vendors. He has experience with agile methodologies such as Scrum and has also become certified in Prince 2. He has had the opportunity to train colleagues as well as lead a team of people on projects. He is proficient in English language at B2 level in both written and reading. Anyway he would have to be conversational but would have no problem working in an international team. He uses German only passively.

2017 - 2021: Business Analyst at Company A

• Analyzed company processes and proposed optimizations, working with ICT and business teams.
• Documented changes and processed tender documentation.
• Checked the implementation of proposed changes.
• Implemented new functionalities.

2017 - 2021: Product Specialist - Non-Commodity Products at Company A

• Managed the life cycle of products and services, ensuring required parameters were met.
• Designed and implemented adjustments to improve user satisfaction.
• Monitored market trends and developed strategic plans for new products and services.
• Supported the company's marketing strategy, including product creation and training of sales channels.

2005 - 2017: Senior Sales Support Specialist - Sales and Logistics at Company B

• Provided comprehensive logistical support to sales channels and managed logistic processes.
• Implemented projects related to sales channels and coordinated marketing activities.
• Managed budget spending on projects and collaborated with external suppliers.
• Negotiated and implemented supply projects and selected new hardware and accessories for the company.

2003 - 2005: Specialist Sales Support - Processes and Procedures at Company B

• Created and updated working practices and procedures according to ISO standards.
• Worked on projects related to sales channels and prepared training for sales channels.
• Addressed issues to improve sales channel conditions and managed internal website.

2001 - 2003: Deputy Manager of Brand Stores at Company C

• Sold services to customers and managed store implementation and retail plans.
• Prepared competitions and evaluated them.
• Ensured store operations in the absence of the manager.

2000 - 2001: Consultant Brand Shops at Company C

• Worked with existing and potential customers, selling services and mobile phones.

1999: Salesman at Company D

• Handled sales, claims, and customer service.

Education:

• Completed Prince2 Foundation course in 2019.
• Completed Project Management (IPMA) course in 2016.
• Completed Quality Management System course in 2014.
• Completed Assertive Communication course in 2013.
• Completed Bargaining and Negotiation course in 2012.
• Completed Presentation Skills course in 2010.
• Completed Processes and Projects - Project Management course in 2008.
• Completed Selling Skills course in 2000.

Schools:

• Attended Private Second Business School in Krnov from 1993 to 1997.
• Attended Language School of J.A. Komensky in Bruntál from 1997 to 1998.

Skills:

• Product marketing
• Project management (Prince2, IPMA)
• Logistics experience
• ISO standards for procedural standards
• Excellent communication skills
• Conscientiousness, organizational skills, carefulness
• Consistency, self-management, independence
• Direct sales experience
• Incentive program management
• Statistical data collection and analysis
• Internal website management.