Sales Manager

A moderately experienced Sales and Customer operations specialist who has been in this role for over 3 years in a commercial practice. He is currently looking around for new career opportunities. He also has experience in sales support, account management and uses various CRM tools (n CRM Dynamic 365 (MSX), MSX Insight, MS Sales, Calc, Compass One and Azure tools) in his work. He also has experience in the economic sector and creating reports from forecasts and support. He is highly motivated and usually does what he does to the best of his ability. He is a citizen of the European Union, so he has no problem with work visas. He is used to working in a team and from client offices, but could also work full remote.

1. Sales Assistant and Cashier (1992-1996): Completed secondary education at a trade school in Bulgaria. Obtained a qualification as a sales assistant and cashier.

2. Social Activities at Sofia University (September 1999 - August 2002): Engaged in social activities while studying at Sofia University in Bulgaria.

3. Social Worker (June 2021 - October 2021): Worked as a social worker for a full-time limited project. Provided support to internal end-users, including CRM Dynamic 365, MS Sales, and Azure tools. Handled technical and sales-related issues, data management, and report creation.

4. Application Support Agent (September 2018 - January 2021): Worked as an application support agent for SAP Services. Provided support to internal end-users on CRM and ERP systems, including Harmony 2017 and Harmony 2018. Handled technical and sales-related issues, data management, and order management.

5. Operator at DHL (November 2017 - August 2018): Worked as an operator for DHL Supply Chain in Prague, Czechia. Responsible for scanning, sorting, picking, packing, and quality control of items.

6. Operator at Amazon (November 2015 - October 2017): Worked as an operator for Amazon in Prague, Czechia. Responsible for scanning, sorting, picking, packing, and preparing items for dispatch.

7. Operator at Techdata (September 2014 - November 2015): Worked as an operator for Techdata in Tachov, Plzen area, Czechia. Responsible for customer order processing, software installation, localization of instruction manuals, labeling, and preparing items for dispatch.

8. Merchandizer and Customer Care Consultant at Robert Bosch GmbH (November 2012 - August 2014): Worked as a merchandizer and customer care consultant for Robert Bosch GmbH in Sofia, Bulgaria. Handled tooling equipment-related tasks and provided customer support.

Note: The translation provided is a summary of the roles and dates mentioned in the CV without including company names.