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IT Analyst

Overview


Short Summary

The candidate has been working in IT Analysis for 2 and a half years now, working in a smaller company where he is involved in analysis, helpdesk processing and partly also workflow. He has a lot of experience, especially in the telecommunication field, as he used to work on the customer service lines in the past. He also has an awareness of agile methodologies, although he actively uses them at work. He has an intermediate level of English and understands the language well, but would need to be conversational.

He has 2 months notice

Work Experience

July 2019 - Present: IT Analyst/HD Support - Responsible for IT analysis and providing support to help desk operations.

September 2010 - June 2018: Junior Specialist Customer Service - Technical Department - Provided customer service and support in the technical department.

January 2010 - September 2010: Customer Service Representative - Customer Line Operator - Handled customer inquiries and provided support.

January 2004 - December 2010: Information Line Operator 1188 - Assisted customers with inquiries and provided information.

1999 - 2003: Completed Maturity Examination in Food Analysis - Studied food analysis.

Strong analytical and logical thinking skills with a good understanding of IT and mobile technologies. Interested in learning new things and has a passion for traveling, sports, music, literature, and art. Has intermediate level English language skills.

Author
IT Analyst
61b853fbd04e61000bf71c8e
Availability01/09/2024
Employee3083  / Per month
LevelMEDIOR
Roles
IT Analyst
Languages
English
Skillset
JiraProject Management ToolsSQLToolsUMLUX
Localities
PrahaPardubiceRemoteBrno-město