Analyst

The candidate is a business analyst with 3 years of experience, but in addition to that he has been working unofficially as an analyst for another year. In his current position he acts as a bridge between developers and internal and external clients. He researches information, creates documentation, test cases and user manuals. He also does pre-sales where he is part of the initial meetings with the client. Participates in the creation of process maps. In addition, he is also a developer for no-code/low-code, where he works with SQL-based databases. He also has experience with UML, Microsoft Visio. He has worked with Enterprise Architect in a demonstration role. His work works on Waterfall, but some projects also work agile in Scrum. He works in an international team where he communicates in English on a daily basis.

Availability.

01/12/2019 - CURRENT: Presales meetings with clients, budgeting and pricing of projects, creating price offers, project planning and resource planning, gathering client requirements and setting expectations, analyzing current processes and designing automated and semi-automated processes using robots, creating documentation and user manuals, testing processes and gathering feedback, communicating with clients, developers, and vendors, organizing meetings and workshops, monitoring expenses and costs, developing business applications, various projects in retail, finance, HR, and utility sectors involving automation in systems such as SAP, Outlook, Magma, Anet, Excel, Internetbanking, and AXAPTA using technologies like RPA, OCR, process mining, task mining, task capture, BPM, and workflow.

01/05/2019 - 30/11/2019: Analyzing internal processes, improving and automating processes, implementing new processes, participating in strategic projects, implementing legal requirements and requirements of regulatory bodies, analyzing products and portfolio.

01/01/2017 - 30/04/2019: Analyzing credit risk for loans, mortgages, and micro SME segment, building client profiles, creating reports and dashboards, providing methodical support for sales, communicating with foreign employees.

01/06/2016 - 31/12/2016: Creating quittances, sending documentation to clients, managing external archive.

03/2015 - 05/2016: Outbound and inbound marketing, direct sales.

Loan Underwriter: Analyzing loan applications, assessing credit risk, making lending decisions, managing client profiles.

External Employee: Providing support and assistance to internal teams, performing administrative tasks.

Call Centre Agent: Handling customer inquiries and resolving issues over the phone.

UiPath USN Certified - Business Analyst (2021)

Joget Certified Professional (2020)

Joget Certification of Recognition (2020)

UiPath Business Analyst Training (2019)

UiPath Licensing Training (2019)

Lean Six Sigma - Yellow Belt (2018)

Time and Stress Management (2018)

Microsoft Excel Business (2014-2017)

Bachelor's degree in Russian and East-European studies (Comenius University Bratislava)

Introduction to RPA technology - Lecture (University of Hradec Králové, ongoing)