Linux Administrator & Windows Administrator

The candidate has been in his current position as an IT specialist for approximately 4.5 years. He works in the operations team in a senior position. He is in charge of access management, manages access for customers, does service management for the whole company or creates identities for non-personal users. In the past, he has created an e-shop and also tried his hand at business analysis and testing position. He is used to agile environments, especially Jira and Kanban. His English language skills are at a good level. He is looking for projects in IT services or access management. 2 months' notice

02/2020 – present: Senior IT Service Engineer

Responsible for managing customer access to over 150 critical applications, ensuring adherence to IT security and governance standards. Updates documentation for access services and provides support to the access community. Manages the complete access product lifecycle and tracks role definitions. Supports incident and problem resolution related to access services as 3rd level support. Manages non-personal user lifecycle and PKI certificates.

11/2017 – 01/2020: IT Service Engineer

Responsible for managing customer access to critical applications, ensuring compliance with security and regulatory standards. Updates documentation for access services and supports the access community. Assists in incident and problem resolution related to access services. Manages non-personal user lifecycle and PKI certificates.

02/2019: Rotation in Access Product

Gained experience in managing the complete access product lifecycle during releases and infrastructure changes. Ensured all changes were approved and logged.

04/2020: Rotation in Password & Secret Shares Operations

Gained experience in managing password and secret shares for access services.

07/2017 – 09/2017: Freelance Project - E-shop Administrator at Company

Created an e-shop website for a smaller company to increase sales of electrical appliances and related components. Communicated with suppliers and collaborated with independent experts for website design. Processed materials in different formats and searched for various materials.

02/2015 – 06/2017: Operations Specialist / Alerts and Hits Handling at Company

Analyzed suspicious financial transactions related to financial crime, money laundering, and terrorism financing. Advised and communicated risks and efficiency gains. Responsible for financial action and communication with various departments. Participated in creating procedures.

08/2013 - 02/2015: Senior Consultant at Company

Performed the job of a financial advisor, expanding client strain and creating financial plans tailored to their needs. Managed client portfolios.

04/2012 - 08/2013: Contact Center Operator at Company

Provided information and expert advice to clients. Handled client requirements.

2009-2011: Cashier and Receptionist at Company

As a cashier, accounted for goods to the final consumer. As a receptionist, handled complaints, provided information to customers, and issued notices.