Business Analyst & IT Analyst

IT analyst who has been doing analytics since 2021. However, he has been in IT for 15 years. He handles new projects, new functionalities that are added to the banking world. At the bank, he is part of a team of 20 members including analysts and developers. He has also acquired a technical background in the position. He has gained experience in C# programming, things related to API connectivity. Based on that, he does analysis, what request goes into the application, creates test cases. He also has experience with UML and data models. Since they don't have a project department in the bank, in his previous position he also worked on analysis, designing architecture, implementations. His English is at B2 level, although he doesn't use it much in his current job. In the past he was part of a global project where the contractor was from England. However, he would like to work in a position where communication in English is required.

IT ANALYST FOR BANKING SYSTEMS

Dates: 8/2021 – present

• Analyzing business requirements for electronic banking channels (mobile banking application, internet banking, backend systems).
• Analyzing newly developed functions and issues, proposing solutions, creating test cases.
• Coordinating processes with developers, implementing fixes to production systems.
• Analyzing payment card systems: authorization, card change management, E-commerce (3DSecure), card payment settlement.
• Creating process maps, UML schemes, contractual documentation for projects.
• Creating scenarios for new projects based on API microservices.
• C# programming for web services, SQL scripting, creating procedures.

IT SYSTEM ADMINISTRATOR

Dates: 9/2007 – 8/2021

• Implementing and administrating card processing systems (real-time payments authorization, daily batch card payments).
• Contributing to eBanking system and satellite system connectivity projects.
• Managing projects, release tasks, infrastructure preparation.
• Administering internet banking frontend, card payment authorization, payroll, elearning systems.
• Administering retail branch network frontend, call center/IP telephony (CISCO platform), risk management systems.
• Administering Windows Server, Solaris web servers, MS SQL/Sybase databases.
• Projects: microservices for eBanking, 3D Secure payments, banking systems migration, Kondor+ upgrade