Project Manager

The candidate is an experienced project manager with a background in ethnology. She has a strong educational foundation, including a degree in ethnology from the University of Trnava and language studies at Gymnázium na Javorovej ulici. She has also completed courses in language and project management. Her professional experience includes roles as a project manager at Digital systems a.s., a project implementation manager at NATEK Czech Republic & Slovakia, and an administrator in customer relations at AT&T Global Network Services Slovakia. She has also worked as an ethnologist and curator at SNM- Spišské múzeum v Levoči. The candidate is fluent in English and has intermediate proficiency in German. She is skilled in Microsoft Office applications and holds a driver's license. The candidate is known for her flexibility, communication skills, attention to detail, pleasant demeanor, ability to handle stress, and willingness to learn and grow professionally.

Project Manager: 11/2019 - Present

• _Responsibilities: _Support for the Director of Project Management Division.
• Management and coordination of projects and teams.
• Preparation of documentation for regular reporting on assigned projects.
• Support in the creation of contracts and financial closures of projects.

Project Implementation Manager: 03/2019 - 09/2019

• _Responsibilities: _Management of project implementation for the coordination and processing of orders for the disconnection of IP VPN services and service migration.
• Project management tasks.
• IP VPN services (EVPN, AVPN, GMIS).
• Global customer support through emails and phone calls.
• Problem resolution.
• Internal process management.
• Handling special requests.

Administrator - Customer Relations: 03/2016 - 02/2019

• _Responsibilities: _Technical support for VoIP, IPTV, and internet services.
• Financial compensation tasks.
• Escalation resolution.
• Coaching and training new employees for production.
• Preparation of "up-skill" materials.
• Awarded prestigious recognition as the best employee in Europe for the year 2017