Analyst & Business Analyst

Highly motivated and creative insurance professional with extensive experience in acquiring and assisting national and international clients. Specializes in business analysis of insurance products and administrative processes. Proficient in MS Office, SQL, and JIRA. Holds an degree from a university and an MBA. Currently working as an International senior insurance specialist at a insurance company.

• Implemented innovative online insurance sales strategies to increase customer engagement and drive sales.
• Oversaw accuracy of policy, premium, and claims data in core system and local tools, collaborated with project teams to enhance tools, managed partner relationships using API technology.
• Led core system replacements, documented customer support workflows, researched industry innovations, prepared documentation for RFPs.
• Led deployment of core system software for insurance company, conducted testing, demonstrated proficiency in basic JSON formatting.
• Managed portfolio, conducted product underwriting, led business analysis and established processes for portfolio sales.