Project Manager

The candidate is a communications and electronics engineer with over five years of experience in the telecommunications field. She specializes in communications, application support, network support, and project development. She is skilled in network device testing, management tools, and process development. The candidate is interested in contributing to the objectives and goals of the company and her position. Her professional experience includes working as a network support engineer at Tata Consultancy Services, where she provided remote troubleshooting and support for a large investment bank. She also worked as a technical compliance supervisor at Telmex, where she analyzed and executed technical regulatory obligations. Additionally, she worked as an access network engineer at Huawei Technologies, where she participated in server installations and configuration of equipment. The candidate holds a degree in communications and electronics from Instituto Politécnico Nacional and has completed various courses in areas such as WiFi, sales, and information security.

Network Support Engineer (March 2017 - Present): Provides remote troubleshooting for a large investment bank, supports on-site engineers and end users, monitors network performance, troubleshoots network problems and outages, and schedules work windows for device replacements. Reports network operational status and coaches new staff members.

Technical Compliance Supervisor of the Data Network (February 2015 - February 2017): Analyzes, validates, executes, and ensures compliance with technical regulatory obligations issued by the Federal Institute of Telecommunications in Mexico. Leads work groups and collaborates with corporate leaders to establish the technical-engineering position of the company. Conducts regulatory research and provides assistance to international forums on telecommunications regulation.

Access Network Engineer (May 2013 - February 2015): Installs servers, creates technical guidance documents, manages access network equipment alarms, configures equipment with different network technologies, and homologates network equipment according to customer specifications.

Customer Service Executive (December 2012 - April 2013): Provides customer service, monitors faults, and supports the design and installation of electronics products.

Academic Formation: Holds a degree in Communications and Electronics Engineering from Instituto Politécnico Nacional.

Courses: Completed courses in WiFi, sales in SAP system, techniques of expression and speech, creativity and innovation, effective skills for work, ITIL, CCNA, information security, and agile methodologies.