Automation Tester & Manual Tester

The candidate is a tester who has commercial experience with manual and automated testing for 3.5 years. She has also rewritten tests from Selenium to Cypress that were originally in SOAP. She actively uses agile methodologies in her work, especially Scrum. She can communicate in German and English, but prefers projects where primarily Czech is used. On her last project she was a Team Leader, leading a 4-member team of testers.

1. Software QA Tester: February 2018 - January 2019 (1 year)
   Performed manual and automated testing using the Cypress framework for telecommunications and online communication client account management applications. Worked in an agile Scrum team.

2. Tester, Implementer, Support Worker: July 2015 - February 2018 (2 years 8 months)
   Conducted manual and automated testing using the Selenium platform with Protractor. Ensured functionality compliance with customer requirements. Implemented software into organizations, optimizing processes. Provided customer support and resolved requests.

3. Customer Service Manager: March 2017 - December 2017 (10 months)
   Led a team of customer service representatives, providing support, consultation, and customer care.

4. Tester: February 2017 - December 2017 (11 months)
   Performed testing of customer service levels and followed predetermined scenarios.

5. Mystery Shopper: June 2014 - December 2017 (3 years 7 months)
   Evaluated customer service levels and followed predetermined scenarios.

6. Store Control Activity: March 2012 - December 2015 (3 years 10 months)
   Conducted inventories of goods in stores.

7. Lector of Mathematics and Physics: April 2014 - August 2015 (1 year 5 months)
   Provided tutoring in mathematics and physics for elementary school students.

8. Sales Specialist: July 2007 - September 2011 (4 years 3 months)
   Served customers in fresh food sections, handled cash, restocked goods, performed cleaning tasks, and completed administrative duties.

Education:

• Technical University of Brno: Mathematical and Physical Engineering (2011 - 2015)
• Dr. Emil Holub Gymnasium (2001 - 2009)