Analyst & Business Analyst & Manual Tester & Project Manager

Experienced Business Analyst and Test Manager with expertise in project management, requirement gathering, software design, and team leadership. Skilled in black box, white box, and gray box testing, as well as manual and automated testing. Proficient in ISO 9001 and ISO 27001 internal audits. Strong background in category management, including strategy development, brand analysis, and supplier relationships. Holds certifications in ISTQB, quality management systems, and agile testing. Holds a degree in Operations Research and Econometrics.

Business Analyst / Business Consultant

• January 2021 - Present
• project management
• requirement gathering and management, analysis and software design
• leading the project teams, communicating with the clients and their partners
• consultancy and customer support
• pre-sale activities and support

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Test Manager

• May 2017 - December 2020
• leading, organizing, and controlling the Testing team
• setting up goals and objectives for testers
• building up a team and choosing the right number and skill set of resources
• provide mentoring to team members
• identify if there are any skill gaps and plan for training & education sessions for the identified test resources

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Senior Tester

• April 2015 - April 2017
• performing black box, white box, and gray box testing
• participating in the development and design of tailor-made software
• executing manual and automated testing
• writing user guides and manuals
• users training and customer support
• performing internal audits (ISO 9001 and ISO 27001)

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Category Manager

• September 2014 - April 2015
• creating and developing a long term plan and strategy for the development of the category
• managing a large portfolio of different retails brands and developing appropriate strategies for each
• analyze category trends and consumer behavior as well as brand level performance
• communication, negotiation, and establish good relationships with suppliers
• pricing, staff management, and inventory management

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IT Tester

• April 2013 - March 2014
• analyzing function and design documents and preparing testing scenarios
• management testing scenarios via JIRA applicatio
• testing functional and design areas of new internet banking applications (Internet banking, Mobile banking, VIAMO, Call Centrum)
• reporting identified errors via JIRA applicati