Test Analyst

The candidate has been working as a test analyst for 6 years and has experience mainly with manual testing. He has basic experience with automated testing. Mostly worked with Jira, Zyphyr, SQL, Jenkins, Unix. He is also proficient in Scrum. He knows English at an advanced level, having lived abroad.

January 2018 - December 2018: Quality Analyst (Company Name)

• Responsible for multiple phases of multiple projects, including test area responsibility, results evaluation, problem resolution, and planning.
• Selected appropriate standards, methods, tools, and applications for project use.
• Reviewed quality assurance plans, data, procedures, and scripts.
• Created and executed test cases independently, as well as prepared for evaluations.
• Investigated defined issues and gathered data to identify and differentiate symptoms and root causes.
• Created traceability records and reported on system quality.
• Worked on quality assurance projects using test frameworks and tools.
• Provided guidance to junior team members and worked across teams to achieve group goals.
• Used tools such as Jira, Zyphyr, SQL, Jenkins, and tested web-based apps in the Department of Agriculture in Dublin.

November 2016 - September 2017: Quality Analyst (Company Name)

• Documented test activities and reported bugs to developers.
• Worked in accordance with testing standards and contributed to continuous improvement.
• Supported business users by recreating and analyzing problems in systems.
• Developed and agreed upon test plans.
• Wrote test cases and carried out tests as specified.
• Documented test results and logged issues on an issue tracking system.
• Retested bugs to confirm corrections and updated the issue tracking system.
• Used tools such as Quality Centre, OIPM, Unix, Putty, Golden(SQL), MS Office, and Outlook.

April 2013 - November 2016: Quality Engineer (Company Name)

• Gained expertise in multiple software products.
• Conducted software testing and wrote comprehensive test plans and cases.
• Owned the testing of projects from requirements to production.
• Participated in project meetings to ensure testing was integrated from the start.
• Provided regular status updates to stakeholders.
• Required excellent accuracy and attention to detail.
• Used tools such as Jira, TestRail, TestObject, Agile, Scrum, and manual testing for Android, iOS, and web.

June 2012 - March 2013: Customer Training Coordinator/General Office Administrator (Company Name)

• Scheduled and coordinated IT courses for companies.
• Ensured high-quality service delivery to all customers attending training.
• Scheduled courses and coordinated trainer schedules.
• Managed training equipment and office facilities.
• Ordered training materials and software.
• Acted upon customer feedback promptly.
• Greeted attendees and dealt with customers over the phone and via email.
• Ensured accurate catering for training sessions.
• Strived to provide high-quality training service for repeat attendance.

April 2008 - December 2011: Customer Service Advisor (Company Name)

• Provided customer service for a telecommunications provider.
• Assisted customers over the phone.
• Required excellent accuracy and attention to detail.