Analyst

The candidate is an analyst with 5 years of commercial experience. His key skills are UML, XML. He is currently working on private projects, and would like to switch again to a longer term project. He prefers to work in a team and the banking area. English fluent.

01/2017 - Hitherto:

• Working as a freelancer, providing various services in the field of business and application analysis.
• Currently involved in a priority project focused on improving the pre-sales process on online channels.
• Responsible for analyzing and improving the online sales process, specifically cross-selling and funnel management.
• Selected and implemented a monitoring tool for all online channels. 07/2014 - 12/2016: Business/Application Analyst
• Conducted business and application analysis for a priority project on online sales.
• Improved the pre-sales process on various online channels, including mojebanka, kb.cz, g2.cz, social media, and mobile banking.
• Implemented improvements in cross-selling and funnel management for product sales in the individual and small business segments.
• Selected a monitoring tool for all online channels. 09/2013 - 06/2014: Application Analyst
• Conducted application analysis for systems related to online banking.
• Analyzed functional requirements and their impact on applications and integration.
• Performed acceptance testing for new functionalities.
• Implemented a bank standard e-invoice service for the B2C segment. 10/2011 - 08/2013: Analyst/Consultant
• Analyzed customer requirements based on business needs.
• Implemented and customized ERP system modules.
• Tested the functionality of individual modules.
• Provided post-implementation support to customers. 11/2009 - 10/2011: Business Data Analyst
• Conducted daily, weekly, and monthly analysis of inventory, materials, orders, and financial indicators.
• Forecasted deliveries based on current indicators.
• Planned production capacity.
• Reported indicators on a daily basis and supported managers in evaluating and planning business processes. 01/2006 - 05/2009: IT Instructor
• Provided hardware and software support to the IT department.
• Taught database systems, such as MS Access, MS Excel, and MS Word.
• Conducted training sessions for groups of approximately 20 people. 01/2002 - 09/2005: IT Specialist
• Managed end-user workstations.
• Administered servers and ensured network security.
• Created documentation and participated in development activities/projects.
• Developed supporting scripts and applications.
• Provided support in resolving technical and business issues.