Project Manager

The candidate is an experienced manager with approximately 11 years of commercial experience in IT and business. He started with web development and later trained people who were dedicated to it. Then he moved to the position of Project Manager. He wanted to know how everything works, he was in charge of the project from deployment, usage, managed the lifecycle, prepared analysis and reports. On the current project in the banking area, he interacts with external but also internal vendors, collaborates on the functionality of internet banking. 8 months he worked as a deputy manager, where he managed 6 people. His English language is very good, he communicated on daily basis with India and Switzerland.

Product Manager:

• Acts as a product owner for the internet banking channel.
• Responsible for analyzing and designing various projects related to internet banking, mobile banking, and teller applications.
• Provides analytical consultancy to other product owners for business requirements.
• Designs new and re-designs existing functionalities within the systems, considering industry trends.
• Reviews client feedback and ensures high customer satisfaction.
• Works on projects such as migration to push notifications and internet banking redesign.
• Collaborates with various departments for effective project delivery.

IT Application Manager:

• Manages applications using ITIL-based processes.
• Ensures availability, performance, and quality of applications.
• Coordinates development, testing, deployment, and documentation.
• Manages applications on private cloud infrastructure.
• Provides incident support and analyzes requirements with business and third-party providers.
• Delivers application releases and drives technical improvements.
• Manages offshore and nearshore developers and consultants.
• Ensures quality assurance of vendor deliverables.
• Focuses on continuous improvement and contributes to internal process development.

Operations Tribe Leader BTS Deputy:

• Assumes tribe leader responsibilities in the absence of the leader.
• Leads a small team of operations experts.
• Acts as an escalation point for the operations BTS team.
• Provides support for personal or technical obstacles.
• Approves various areas such as accesses and absences.

Web Production Lead:

• Manages web projects from planning to completion.
• Estimates project costs and prepares documentation.
• Communicates with stakeholders and external agencies.
• Responsible for web content and PR.
• Monitors project progress and reports on key performance indicators.
• Tracks activities against project plans.

Global Technical Lead:

• Aligns activities between local technical leads in different regions.
• Cooperates with web delivery leads and provides trainings on CMS.
• Maintains CMS and suggests improvements.

Web Builder:

• Creates internet pages using HTML or CMS.
• Performs self-quality assurance.
• Works on high-profile campaigns.

Key App Management Skills:

• Builds effective and motivated teams.
• Familiar with project and app management methodologies.
• Successfully delivers results for clients.
• Produces and delivers project documentation and support materials.
• Identifies client requirements accurately.
• Manages and supports applications effectively.