Customer Service Consultant

The candidate has been working as Customer service since about 2006. She has gained a lot of experience in 13 years of practice. Most often she works on foreign projects, so her English is fluent. Her current project is focused on the UK and Ireland. She covers all orders, transport, communication with account managers, organizes meetings. Working at Red Bull has been varied for her, she has come into contact with invoicing, accounting and carried out inventory. She is reliable and communicative.

06/2017 - now: Order Fulfillment Specialist - Responsible for managing orders, shipments, pricing, and communication with customers in the UK and Ireland.

06/2009 - 05/2017: Customer Service Representative - Handled all customer service tasks including order placement, invoicing, customer care, new customer acquisition, and cooperation with other departments.

07/2006 - 05/2009: Customer Service Representative - Managed orders for building panels and accessories, communicated with customers in English, handled invoicing and claims.

06/2005 - 04/2006: Sales Assistant - Assisted with sales of cars.

04/2004 - 05/2005: Receptionist - Worked at a hotel.

01/2009 - 05/2009: Teacher - Taught English at a language school.

11/2003 - 01/2004: Marketing Assistant - Completed an internship at a brewery.

06/2002 - 08/2002: Au-pair - Worked as an au-pair in Great Britain.

2012 - 2016: University - Studied social and media studies.

2001 - 2002: The Language School - Completed language courses in Trutnov.

1997 - 2001: The Business Academy - Attended the Business Academy.

Language Knowledge: English, German.

Computer Knowledge: Microsoft Windows, SAP.

Other: State examination in typing, driving license, communication courses.

Hobbies: Music and singing, reading, watching historical movies, running, fashion.