Delivery Manager

The candidate is a skilled software manager, in total he has been working as a manager for more than 9 years. In his previous position, he was responsible for license transfer GE Enterprises, cost accounting, KPI management of measurement, documentation and support. He speaks English at a very good level. He used to communicate in the German language, it would take a while for him to get into it again, but he believes that over time he will have no problem with the German language. In his opinion, he has been through everything and he thinks that the position It Service Delivery manager suits him very well.

Software Asset Manager

• Facilitated the transfer of licenses from Alstom to GE businesses post-acquisition.
• Led internal SAP audits within GE Power and GE Renewable.
• Managed Microsoft Select Plus contracts and oversaw Alteryx and Invision contracts for various GE sectors.
• Coordinated Corel audits and handled Statement of Work (SOW) with CapGemini for SAM services.
• Ensured accurate charging costs, measured KPIs, and provided support documentation and guidance.

Software Asset Manager

• Managed manufacturing and ERP licenses, focusing mainly on SAP.
• Handled license consolidation and redistribution, procurement advisory, and maintenance renewal.
• Evaluated license types for new projects and optimized license usage.
• Conducted internal license audits and managed disputes with vendors.

Asset Management Team Supervisor

• Supervised a team handling customer transitions, TCE improvements, and AM efficiency projects.
• Implemented KPIs and quality metrics, acted as an SPOC for Internal Audit, and drove Audit compliance actions.

NT 3rd Level Team Lead at HP

• Managed a team supporting over 4800 servers, defining KPIs, and handling people and escalation management.

3rd Level Support Engineer for HP

• Managed Windows server infrastructure, including change, release, configuration, and capacity management.
• Acted as a delivery lead for transition and support for Lloyds Register customer, managing technical owners and facilitating communication with stakeholders.