Business Analyst & Product Manager & Product Owner

The candidate has been working as a Business Analyst, Product Owner for more than 5 years. On current project he is working in the banking sector on on-boarding services for residential customers. He is working on biometrics verification, designing user stories, use cases, diagrams and test cases. He prepares the documents using BPMN. Automates loan registrations, documents technical and functional user requirements and specifications. Technology tools used include Jira, Confluence, Linux, C, C++, Delphi, PHP, SQL, Sharepoint, MS office, Oracle, and AWS. He is in charge of a team of 20 people consisting of Product Owners, Business Analysts, Data Analysts, Backend and Frontend Developers, Architects and Testers. Communication in English language is not a problem with him.

February 2022 - Present: Product Owner/ Business Analyst at Company A

• Responsible for the functionality, usability, customer experience, and performance of a bank onboarding services.
• Designing user stories, use cases, diagrams, and test cases/scenarios.
• Explaining designed documents to technology teams.
• Bridging internal business teams with internal/external technology teams.
• Communicating with senior business owners and documenting technical and functional user requirements/specifications.
• Acting as a subject matter expert and point of contact in the assigned area.

April 2021 - January 2022: Product Owner/ Senior Business Analyst at Company B

• Ownership of a software product, ensuring functionality, usability, customer experience, and performance.
• Designing user stories, use cases, diagrams, and test cases/scenarios.
• Explaining designed documents to technology teams.
• Bridging internal business teams with internal/external technology teams.
• Communicating with senior business owners and documenting technical and functional user requirements/specifications.
• Acting as a subject matter expert and point of contact in the assigned area.

July 2018 - June 2019: Product Owner/ Senior Business Analyst at Company C

• Ownership of a software product, ensuring functionality, usability, customer experience, and performance.
• Designing new business processes, capabilities, and supporting technologies.
• Bridging internal/external business teams with internal/external technology teams.
• Communicating with senior business owners and documenting technical and functional user requirements/specifications.
• Acting as a subject matter expert and point of contact in the assigned area.
• Creating business cases or functional AS-IS/TO-BE process analysis.
• Identifying opportunities for streamlining and automation.
• Providing ad hoc support in the area of Information Management and BI.

October 2015 - June 2016: Business Architect at Company D

• Responsible for the implementation of enterprise architecture with a focus on business architecture.
• Responsible for the online applications development domain, including architecture, design, demand management, and release management.
• Worked on the Customer Network Experience project as a business executive.
• Advised on business segment development.

April 2014 - October 2015: Advisor of Business Segment Development at Company D

• Covered roles as a business executive, new business development, product management, and project management for top and multinational B2B projects.
• Worked on projects such as DT Cloud VPN, Business portal, M2M portal, Internet v zahranicii, B2B Radical simplification, and B2B New salesforce solution.

October 2011 - April 2014: Product Manager at Company E

• Responsible for product management, innovation, and development of Data network services.
• Worked on projects such as Siebel update and new product structure, and new location-based services platform and service.

September 2008 - September 2011: Specialist of Service Troubleshooting and Management at Company E

• Coordinated and solved service troubleshooting and management tasks.