Jan is a seasoned business analyst with nearly 15 years of experience. Most of the time he works with BPMN, but he also has experience with UML. In his last position he analyzed processes in the company. In addition, he was also in charge of testing and creating diagrams. He has also analyzed CRM processes and worked on a new CRM development project. Among agile methodologies, he has experience with Scrum. He has no problem working in smaller or larger teams. His English is at the level of reading technical documentation.

Work Experience

03/2019 – 9/2022: Business Analyst at AURES Holdings a.s. Worked on the internal development project of a new CRM system for AAAAuto. Conducted reverse analysis of existing CRM processes. Performed system integration and analyzed business processes and requirements. Created process diagrams and specifications for agile development.

02/2018 – 02/2019: Business Analyst at Česká pojišťovna ZDRAVÍ a.s. Analyzed and specified business requirements. Managed development requests and system modifications. Provided application support and conducted testing.

01/2014 - 04/2015: Marketing Coordinator & Analyst at Mr. RED s.r.o. Worked on the iBOD loyalty program for Česká spořitelna. Managed online marketing campaigns for approximately 1 million clients. Analyzed campaign performance and website traffic.

10/2012 - 12/2012: Business Analyst at TATRY MOUNTAIN RESORTS, a.s. Worked on the TATRYPASS project (now GOPASS). Analyzed business processes and created process diagrams using BPMN2.

03/2007 – 02/2012: Project Coordinator & Business Analyst at Charouz Group a.s. Managed the UNITED-AUTO benefit program. Prepared project specifications and analyzed business processes. Coordinated system development with external partners and conducted testing.

03/2000 - 12/2001: Director of Branches and Marketing Director at VIKOMT CZ a.s. Managed and consolidated branches for an IT wholesale company. Led marketing efforts.

01/1998 - 3/2000: Branch Director at KCB Leasing a.s. Managed vehicle leasing operations. Acquired new partners and assessed client creditworthiness.

Skills: Enterprise Architect, UML, BPMN, Web services (REST/SOAP), JSON, XML, SQL, MS Office, M365, MS TFS, SharePoint.

Education: SPŠ strojnická (Secondary Technical School, high school diploma).

Languages: Czech (native), English (elementary), German and Russian (elementary).

Other: Analytical and technical thinking, common sense, goal-oriented.