Business Analyst

The candidate has been an Analyst for more than 4 years. In her current position she goes through all processes such as design, development, testing, troubleshooting and implementation. She does in-depth analysis and documentation, mapping and editing in preparation for automation. Has responsibility for marketing strategy and liaison with internal teams. In terms of technology tools, she has experience with PowerBI, Alteryx, Jira, Citrix, Salesforce, Citrix, BPMN,... She regularly mentors more junior colleagues, and is currently in charge of an intern who assists her. Working in an agile environment and international team suits her.

RPA Business Analyst (December 2021 - Present)

• Supports business stakeholders across 17 countries in their business transformation and process automation goals.
• Responsible for marketing strategy and prioritization of project deliveries.
• Assesses and adjusts processes for robotic automation.
• Analyzes and creates process documentation for the developer team.
• Serves as a point of contact between business stakeholders and the developer team.
• Provides regular and ad hoc reporting of team metrics and updates.
• Creates an internal monthly newsletter for stakeholders and management.

RPA Senior Analyst (March 2020 - September 2021)

• Drives digital transformation by designing modern solutions and reducing manual effort.
• Identifies opportunities for process automation.
• Liaises with process owners and stakeholders to understand complexities and design optimal solutions.
• Designs, develops, tests, troubleshoots, and implements solutions using RPA tools.
• Owns and maintains automated processes, providing ongoing support to the team.
• Creates business analytics and dashboards using business intelligence tools.
• Explores new opportunities and trends in digital transformation.

HR Shared Services Analyst (July 2018 - March 2020)

• Creates and maintains virtual new hire content for global onboarding.
• Compiles and analyzes onboarding survey data, leading improvement initiatives.
• Creates and distributes quarterly onboarding newsletters.

HR Shared Services Specialist (May 2017 - June 2018)

• Provides global onboarding support to managers and their teams.
• Manages hardware and software orders.
• Resolves issues for internal stakeholders.
• Leads various team projects.
• Harmonizes internal processes within the company.
• Serves as a point of contact for onboarding inquiries.

Central Information Service Officer (December 2016 - May 2017)

• Communicates with stakeholders and clients through various channels.
• Collaborates with different departments of the company.

Education

• Currently pursuing a Bachelor's degree in Psychology.
• Master's degree in International Relations and Diplomatic Studies.
• Bachelor's degree in International Relations.

Language

• English (C1)
• German (B1)
• French (B1)

Technical Skills

• Intermediate proficiency in Microsoft Office, Alteryx, Automation Anywhere, Brainshark, Microsoft Power BI, Workday, Service Now, JIRA, Citrix Workplace.
• Beginner proficiency in BluePrism.
• Knowledge of Ariba.