Project Manager

The candidate is a Business Analyst and Project Manager with 5 years of commercial experience. In the Analyst role, he was responsible for managing costs related to various activities including cost forecasting and budgeting, monthly financial reporting, company billing, and managing cost centers for Cloud and Infrastructure services. Participated in automating and improving financial reporting and database applications. As a manager, he also managed 5 projects simultaneously. These were infrastructure projects where he was mainly involved in network domains. He has experience in managing complex infrastructure projects, handled procurement and installation of IT activities, and was responsible for managing the entire lifecycle from inception to completion. Among the tools he has used MS Office, Pm tools, ERP, CRM , Salesforce. He has ITIL, Prince2, Azure certifications. Managed a team of 15 members. He has experience in agile environment. He uses English language on a daily basis.

Project Manager: Jan 2018 - Present (5 years 1 month)

• Responsibilities: Full project life cycle management, including exploration of project deliverables and review of design documentation
• Daily management, delivery, scheduling, and control of complex infrastructural projects related to LAN, SD-WAN, VoIP, and wireless domains
• Experience in migrating sites and separating IT infrastructure of two entities with data centers and offices across EMEA and US
• Procurement arrangements and installations of IT assets, primarily Cisco configuration items for LAN core replacement, refresh, or new build

BMO Business Analyst, DACH ICA & Cloud focal: Jan 2013 - May 2017 (4 years 5 months)

• Responsibilities: Cost management, including forecasting, budgeting, monthly financial reporting, and inter-company billing
• Management of cost centers dedicated to cloud managed services and infrastructure for DACH region
• Active involvement in automation and improvement of financial reporting and database applications

Customer Service Representative: Jun 2011 - Apr 2012 (11 months)

• Responsibilities: Order management and customer support for European commercial airlines and service centers

Procurement Specialist: Oct 2010 - May 2011 (8 months)

• Responsibilities: Fulfillment of purchase orders in procurement of Cisco hardware products

UKI Customer Care Specialist for large and public organizations: Sep 2009 - Oct 2010 (1 year 2 months)

• Responsibilities:
• After-sales customer service for large, public, and corporate clients
• Fulfillment of purchase orders, warranty management, resolution of invoice discrepancies, and management of replacement orders and deliveries
• Overall client satisfaction management

Product Builder - QA Laboratory Technician: Sep 2004 - Aug 2009 (5 years)

• Responsibilities: Production of medical devices in a cleanroom environmen