Automation Tester & Manual Tester & Test Analyst

The candidate Kalajtzidu is a QA Tester with experience in hospitality and customer support. She transitioned to the IT field during the Covid-19 period and completed a Front-End course. She is skilled in front-end development, including JavaScript, React, HTML, CSS, Git, and VS Code. She also has experience with Adobe Illustrator, Lightroom, Photoshop, and other creative tools. The candidate is fluent in Slovak, Czech, English, and Russian. She has experience in testing banking applications and SW application testing for a client. She is a fast learner and has a strong attention to detail. The candidate holds a Master's Degree in Management of Tourism Business and has experience in customer care and finance operations.

Test Analyst (2022 - Present): Testing internal application, analyzing requirements, preparing manual test cases, reporting bugs, maintaining test data, and updating user documentation.

QA Tester (2021 - 2022): Testing SW applications, executing test cases, tracking defects, reporting bugs, and coordinating testing with team members.

Customer Care Specialist (2018 - 2019): Speaking to customers, documenting technical knowledge, troubleshooting technical issues, providing support documentation, and building properties in the platform.

Finance Operations Associate (2018): Providing support to travelers, solving reimbursement issues, instructing travelers in Concur tool, and managing travel policies.

Master Degree in Management of Tourism Business (2007 - 2013): Completed degree at Vysoká škola hotelová v Praze 8 in Prague, Czech Republic.

English Courses Abroad (2013 - 2014): Completed English courses at Kaplan International College in Perth, Australia.