Business Analyst

Business Analyst with 6 years of experience in the IT industry. He is currently responsible for two projects. He is working on a system that will notify the inhabitants within a federal state like Vienna about any potential dangers like high water. In principle, he is doing the definition of the requirements, evaluating how much the functionality and research would cost. Also, he is involved in various responsibilities including developing and documenting application functionalities, managing external contractors, overseeing LifeCycle Management. Furthermore, he is assigning tasks and participating in quality assurance, preparing materials for management decisions and presentations, maintaining application entries in planning tools, participating in security management and data protection, and conducting market analysis and research for future applications. As for the management tool, he is using BPM, Jira. He is used to work in an agile environment in Scrum and Kanban. Apart from that, he is also a Scrum Master.

Business Analyst (05/2022-present):

• Responsible for knowledge development and documentation of application functionalities.
• Coordinates and controls external contractors.
• Manages 2nd and 3rd level support.
• Handles LifeCycle Management and version updates.
• Prioritizes changes for production and go-live of applications.
• Participates in technical quality assurance and prepares materials for management decisions.
• Maintains entries for responsible applications in internal planning tools.
• Assists in security management and data protection.
• Conducts market analysis and research for upcoming use of new applications.

Business Analyst/Scrum Master (08/2021-12/2022):

• Ensures products meet criteria and follows SCRUM process.
• Focuses on customer onboarding.
• Creates use cases, presents Sprint demos, and elaborates change requirements.
• Provides agile coaching to team members.
• Acts as an interface between Slovakian development team and Austrian business team.

Scrum Master (05/2022-09/2022):

• Manages an Austrian mental healthcare app project.
• Transmits requirements from Austrian customer to Slovak development team.
• Provides agile coaching and supervises budget.

Senior Business Consultant (01/2020-07/2021):

• Supports the re-launch of outsourcing management and provider control.
• Prepares technical documentation, user guides, and regulatory documentation.
• Prepares outsourcing management system documentation.
• Manages test strategy, test case creation, and monitoring.

Project Manager (01/2018-12/2019):

• Manages network upgrade projects.
• Coordinates ordering, installation, migration, and maintenance processes.
• Provides status updates to top management.
• Manages installations for sites in Scandinavia, Thailand, and Columbia.

Junior BPM Consultant (09/2017-12/2017):

• Develops BPM solutions for the healthcare industry.
• Establishes a reliable IT system for collaboration among patients and practitioners.