Big Data Developer & Database Administrator & Linux Administrator & Network Administrator & Windows Administrator

This candidate has accumulated extensive experience in the IT sector as a Systems Administrator (since 2014) and Big Data Specialist (since 2022). In his current role as an IT Field and Support Engineer, he has demonstrated his expertise by working with a variety of companies, providing installations, deployments, and comprehensive end-user support. His roles have ranged from installing and maintaining hardware such as firewalls, laptops, iPads and iPhones, to proactively troubleshooting and assisting users. During his time as a Global IT Support Specialist, he was involved in preparing laptops for users, including setting up software such as BitLocker, Outlook, Skype, and VPNs. In addition, he skillfully managed incidents and issues, contributing to smooth operations. In his freelance role, he demonstrated strong system administration skills and was involved in tasks such as server maintenance, network optimization and IT support for small teams. His experience with Windows migrations highlighted his technical prowess involving tasks such as upgrading systems and handling backups and updates. Communicating in English is not a problem for him.

Current Position (Since 2021) IT Field and Support Engineer

• Responsibilities include installations, deployments, handovers, and support for end-users.
• Installation, maintenance, and troubleshooting of Firewalls, Laptops, iPads, iPhones, and other devices.
• Provides troubleshooting and user support.

6/2020 – 12/2020: Global IT Support

• Prepared laptops for end users, including image-ing and installations of software.
• Set up BitLocker, Outlook, Skype, and VPN for users.
• Worked with Active Directory (AD) groups for proper Skype functionality.
• Handled incidents, issues, and ticket management.

03/2020 – 05/2020: Freelancer - Contractor

• Engaged in system administration tasks, including server maintenance and network infrastructure.
• Provided IT support for a small team of 10 members.
• Built workstations and virtual machines, installed software, and configured systems.
• Managed user account security and administration.
• Automated tasks using scripting and IT administration systems.

10/2019 – 11/2019: Freelancer - Contractor

• Conducted Windows migrations, upgrading Windows 7 computers to Windows 10.
• Managed restores, backups, imaging, and updates.

7/2019 – 9/2019: Infrastructure Monitoring Specialist / Applications Specialist

• Monitored the bank's infrastructure using cloud-based Dynatrace solution.

8/2016 - 1/2017: Production Support Engineer

• Managed incident and problem handling, including script-based server migrations.
• Worked with Windows and various Unix/Linux systems.

8/2014 – 7/2016: Systems Engineer

• Provided event and outage management
• Managed Windows and Unix/Linux systems, virtualization platforms, and ticketing systems.

06/2013 – 07/2014: Admin/Technician

• Installed and maintained systems for customers and conducted system administration tasks.

02/2012 – 05/2013: System Administration

• Installed and maintained computers, software, and servers for multiple companies.
• Tested gaming software, reported bugs, and managed funds transfer between casino accounts.

8/2011 – 1/2012: System Administration

• Provided customer support and software package preparation.
• Communicated with developers and external firms.
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03/2010 – 07/2011: Technical Support

• Provided technical support, software testing, and bug reporting.
• Managed the company's forum and answered customer queries.

7/2008 – 11/2009: Installations and Support of Archiving Software

• Installed and maintained archiving software for customers.
• Maintained websites and cooperated with developers.