Project Manager

The candidate is a Project Manager from 2019 commercial experience. In his last position, he was mainly involved in overseeing and leading banking projects. Ensured implementation within time frame, allocated budget and scope. Interacted with project staff, vendors and end users. Managed financial aspects of projects, securing and allocating appropriate capacity resources. Monitored the performance and effectiveness of team members. Implemented change management strategies where necessary. Performed various reviews, provided regular project status reports. Organized and led regular meetings to ensure effective collaboration between members and oversaw the implementation of business changes related to card management. In terms of tools, he has knowledge of HTML, CSS, JavaScript, SQL, UML, Jira, MS Office, VMware. He has English language skills at a communicative level. He has also been exposed to agile environment.

Project Manager - 2021-2023

• Responsibilities: Managed IT projects in the Banking sector, ensuring adherence to budget, schedule, and scope.
• Liaised with stakeholders, including project personnel, vendors, and end-users, to gather project requirements.
• Handled project financing and ensured plan fulfillment.
• Managed project capacity allocation and monitored project member effectiveness.
• Tracked project progress and implemented change management.
• Monitored expenditures in accordance with the project budget.
• Maintained projects based on defined methodologies (ADM, Prince2).
• Reported project updates to Business Unit Director B-1.
• Created contracts in collaboration with the law department and ensured contract performance.
• Maintained project documentation and updated project sites.
• Conducted and facilitated regular project meetings.
• Tracked and registered project risks and issues.
• Led the Banking Division projects with a focus on business changes (e.g., VISA and MasterCard mandates) on the Card Management System.
• Managed projects for customers.
• Managed GIS/Utility Division projects from 2019-2021, including workforce management software and business changes.

IT Support Specialist - 2015-2019

• Responsibilities: Implemented application changes, including releases and configuration changes.
• Administered applications in the testing environment.
• Conducted initial diagnosis and analysis of application problems.
• Revitalized applications within defined procedures.
• Reported and escalated application issues to development, using Jira for evidence.
• Investigated root causes of IT development and testing problems.
• Proposed proactive prevention actions to prevent potential problems.
• Supported and refreshed testing environments.
• Administered servers in VMware.
• Created and updated documentation.

IT Support Technician - 2013-2015 (part-time)

• Responsibilities: Designed technical solutions for client orders.
• Assembled, installed, and configured client devices.
• Handled assembly and installation of structured cabling.
• Provided service, maintenance, and realization of telecommunication equipment.
• Managed service, maintenance, and realization of antennas.
• Oversaw service, maintenance, and realization of IT equipment.
• Managed service and maintenance of camera systems and alarm systems.
• Communicated effectively with clients to meet their needs