Business Analyst & IT Analyst

As a Senior Information Technology Business Analyst based in Olomouc, Czechia, since January 2023, responsible for leading Micro-services development and collaborating on comprehensive solutions for data tracking and eCommerce systems, utilizing Azure and UML for MS SQL modeling. Previously, served as an Information Technology Business Analyst in Olomouc, Czech Republic, from March 2019 to December 2022, specializing in warehouse process optimization, courier company API integrations, and spearheading global projects such as Micro Services implementation. In the role of Ecommerce Specialist in Olomouc, Czech Republic, from October 2018 to February 2019, managed global projects, provided support to foreign teams, and handled API integrations for corporate applications.

Work Experience:

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Senior Information Technology Business Analyst, Olomouc, Czechia , Jan 2023 - Present (1 year 2 months)

Responsibilities: Leading the development of Micro-services, designing, modeling, and analyzing requirements, preparing User Stories (US). Collaborating with colleagues on a comprehensive solution used for tracking data acquisition, courier integration, WMS system data preparation, and providing data to eCommerce systems. Utilizing Azure, UML for MS SQL modeling, Visual Studio for PR preparation, and Camunda for processes.

Information Technology Business Analyst, Olomouc, Czech Republic ,Mar 2019 - Dec 2022 (3 years 10 months)

Responsibilities: Acting as a Solution expert in the Market Operations team, responsible for warehouse processes optimization, courier company API integrations, and stock flow management. Spearheading projects like Micro Services implementation and Track & Trace solutions enhancement, involving integration with over 50 courier companies globally.

Ecommerce Specialist, Olomouc, Czech Republic, Oct 2018 - Feb 2019 (5 months)

Responsibilities: Handling global and regional projects, communicating with foreign teams, providing on-line and on-site support, API integration, and supporting corporate applications.

Ecommerce Advisor, Olomouc, Czech Republic, Sep 2015 - Sep 2018 (3 years 1 month)

Responsibilities: Interacting with clients, supporting internet applications, coordinating with couriers and service centers, testing new application versions, collaborating with developers, creating reports, and business analysis.

Customer Service Advisor, Olomouc, Czech Republic, Mar 2017 - Jun 2017 (4 months)

Responsibilities: Engaged in tracing, booking, front-line customer communication, transport ordering, calculating transport costs, and handling customs and insurance matters.