Business Analyst & IT Analyst

Experienced Business Analyst with over 10 years in IT, specializing in designing business process diagrams, integration descriptions, state diagrams, use cases, logical models, and user interfaces. Versatile background spanning roles from programmer and tester to consultant and IT analyst.

2023 – present: Analyst

• Analyzed the Budget Information System for the Ministry of Finance of the Slovak Republic, including activities such as analyzing expenditure modules, creating use cases, designing user interfaces, creating analytical documentation, creating test scenarios, and designing the system's interface.

June 2018 – October 2022: Strategic Development Analyst

• Conducted business analysis for the Electronic Exchange of Social Security Information (EESSI) project, focusing on information exchange between social security institutions in the European Union and the Swiss Confederation. Tasks included analyzing business processes, creating documentation for different social security sectors, preparing test scenarios, organizing international and internal tests, evaluating tests, resolving incidents and change requests, and creating plans for production implementation.

May 2017 – May 2018: Business Analyst

• Analyzed the Managerial Information System for the client SLOVALCO, involving activities such as business process analysis, communication with the client, requirements analysis, creating use cases, designing user interfaces, creating analytical documentation, and proposing new modules for the client.

February 2007 – April 2017: IT Analyst, Developer, and Test Analyst

• Worked on various insurance projects, performing tasks such as gathering user requirements, analyzing requirements, designing user interfaces and application functionality, creating business processes and use cases, creating data models, creating functional specifications, designing migration processes, proposing integration processes, developing and maintaining UI tests, creating test scenarios and cases, resolving incidents and change requests, coordinating application deployments, ensuring timely delivery of functional specifications, and reviewing analytical documents. Also involved in a comprehensive analysis for the transition from the Slovak koruna to the euro.

2004 – 2007: Developer

• Developed new software for supplementary pension savings (DSS) as part of the second pillar of social security in Slovakia. Tasks included programming, supporting implementation and configuration, developing database environments, creating summary reports, creating program documentation, testing applications, and resolving incidents.

2001 – 2004: IT Analyst and Developer

• Developed software for supplementary pension insurance (DDP) as part of the third pillar of social security in Slovakia. Tasks included gathering and analyzing user requirements, creating user scenarios, programming, supporting implementation and configuration, developing database environments, preparing software documentation and user manuals, testing applications, and resolving incidents.

2000 – 2001: IT Analyst, Data Analyst, and Developer

• Contributed to the development of an information system for patent, trademark, and utility model registration for the Industrial Property Office in Banská Bystrica. Tasks included designing software functionality, designing and implementing database models, designing migration processes, and implementing data migration.