UX UI Designer

Candidate is an accomplished UX designer, well-versed in strategic design, business development, and UX practices. Proficient in Czech, Slovak, and English, with additional skills in mobile app programming and data science. With a rich background, he has held key roles such as User Experience Lead at NICE Actimize, Senior UX Designer at Actimize, and UX Designer at Goal Sport Software. His expertise spans UX strategy, research, interaction design, and visual design. His achievements include spearheading a culture shift towards customer-centricity, leading strategic design initiatives, and establishing design systems.

User Experience Lead (June 2023 - Present)

• Driving a culture change towards a customer-centric, cloud-native SaaS approach.
• Architected and delivered a 5-year strategic design vision for a flagship product.
• Led external and internal teams for the first end-to-end product demo.
• Trained product managers in a customer-centric approach and initiated research practices.
• Developed personas for the entire product and delivered use cases and wireframes for various lines of business.

Senior User Experience Designer (April 2022 - June 2023)

• Solely responsible for the ground-up user experience of a portal transitioning to a cloud platform.
• Oversaw the formalization and structuring of UX research across all lines of business.

UX Designer (January 2020 - February 2022)

• Led a team focused on developing a new version of a flagship system.
• Oversaw research, design system development, and various UX-related tasks.
• Attempted to cover UX processes for the entire company.

Strategic Designer (January 2019 - March 2021)

• Conducted user research and design for both internal stakeholders and clients.
• Organized and performed strategic workshops using design thinking.
• Worked on a variety of UX-related tasks for clients, including qualitative research and usability testing.

CSX (Customer Support Experience) Designer (August 2018 - December 2018)

• Attended Customer Support Training for new hires.
• Designed a project for changing KPIs for Customer Support agents.

Product Owner (April 2017 - March 2018)

• Managed the backlog for a meeting room app.
• Participated in product-related activities from customer acquisition to UX design.

Presales Consultant (2016 - March 2018)

• Conducted requirement analysis for mid-to-large projects.
• Participated in high-profile presentations for international customers.

UX Designer (2015 - March 2018)

• Redesigned administering systems for large telecommunication solutions.
• Responsible for transitioning from legacy systems to new designs for several teams.

UX Designer (2015 - 2016)

• Conducted usability testing for a tech startup.
• Developed UI design for systems used in live hockey cutting, replaying, and match managing.

UX Designer (2014)

• Usability testing of the faculty intranet.
• Conducted interviews, analyzed inputs, and created a list of usability problems and suggestions.

UX Designer (2013 - 2015)

• Developed a group videoconferencing environment for hearing impaired.
• Conducted usability testing, organized test sessions and interviews.