Product Manager & Product Owner

Experienced IT professional who, has an extensive skill set tailored to the role of Scrum Master. Proficient in agile methodologies, JIRA/Azure DevOps, Confluence and effective communication.

In a recent Scrum Master role that lasted from November 2019 to October 2022, she demonstrated leadership by overseeing a team of up to 8 developers and operations specialists. In particular, her contributions were key in formulating a successful product strategy that led to the acquisition of two major banking clients.

Proficient in product backlog management using agile methods such as JIRA and Kanban, she ensured a streamlined and efficient development process. Her focus on business specifications, user testing and thorough documentation including release notes and feature demos underscores her commitment to delivering high quality products.

Proficiency in monitoring data processing using tools such as Kibana, along with expertise in SQL and CouchBase for basic database commands, underscores her technical prowess. Her championing of the development of automated processes has significantly reduced the workload of the operation.

As a Scrum Master, she excelled at fostering collaboration across cross-functional teams, ensuring adherence to Scrum/Agile principles, and facilitating bi-weekly sprints using Azure DevOps. A commitment to continuous improvement is evident in her proactive approach to problem solving and dedication to improving team effectiveness.

In addition to her technical prowess, she brings the advantage of multilingualism as she is fluent in English, German, French and Slovak.

Oct 2022 - Aug 2023: Head of Product Team/ Product Owner/ Business Analyst

• Led a team of 6 business analysts, testers, and designers.
• Streamlined customer service and improved client requirements processing.
• Developed templates and processes to reduce feature defects and regression bugs.
• Performed business analysis aligned with regulations.
• Managed roadmap and backlog with biweekly sprints and prepared release notes.

Nov 2018 - Oct 2022: Product Manager/ Product Owner/ Scrum Master

• Led a team of up to 8 developers and operations specialists.
• Acquired two major banking clients with a successful product strategy.
• Managed product backlog using agile methods and focused on business specifications.
• Developed automated custody bank data processing, reducing operations workload.
• Ensured smooth client onboarding and support.

Sep 2016 - Nov 2018: Head of Health Management Operations

• Managed a team of 4x8 professionals and diverse clients, assets, and systems.
• Specialized in investment shadow accounting, data analysis, and tailored reporting.
• Executed transaction management and ensured data quality and compliance.
• Produced regular net asset value reports and led client onboarding.
• Provided dedicated client support.

Nov 2013 - Sep 2016: Operations Specialist

• Strategically planned timetables and coordinated resources effectively.
• Managed commodities trading, logistics, and warehouse operations.
• Processed invoices, claims, reconciliations, and maintained warehouse operations.

Jul 2012 - Sep 2012: Trainee

• Strategically planned timetables and optimized scheduling.
• Coordinated and allocated resources effectively.

Note: The dates mentioned in the CV seem to be incorrect and need to be corrected for accuracy.