Business Analyst & IT Analyst

Experienced Business Analyst with over 10 years of experience in various domains and markets, skilled in communication and software development. Passionate about learning and self-improvement, with a strong sense of responsibility and motivation. Proficient in requirements analysis, documentation, and integration of systems. Holds a Master's degree in Mathematics and Informatics, with certifications in English proficiency and various software tools.

• Information Technology Analyst
  • Feb 2023 - Feb 2024
  • Worked as a BA in a team developing web and mobile solutions for a financial institution.
  • Prepared requirements, diagrams, and documentation for the project.
  • Collaborated with the product owner and tech lead on product roadmap and integrations.
  • Created documentation and facilitated communication across teams.
• Self-education
  • Nov 2022 - Jan 2023
  • Attended language courses and learned SQL.
• Business Analyst/ Stream Leader
  • Sep 2019 - Oct 2022
  • Led a team working on a mobile application for travel professionals.
  • Analyzed requirements, supported development, and communicated with stakeholders.
  • Provided L2 support and conducted root cause analysis.
  • Utilized new software like Elasticsearch, Swagger, and Postman.
• Business Analyst
  • Aug 2017 - Jan 2018
  • Worked on trading software, monitoring global exchanges for compliance.
  • Reviewed and updated documentation, supported implementation stages.
  • Gathered requirements, created deliverables, and collaborated with technical staff.
  • Utilized tools like JIRA and Concur for corporate support.
• Junior Business Analyst
  • Oct 2016 - Aug 2017
  • Translated requirements into various deliverables and created documentation.
  • Ensured alignment of requirements with development teams.
  • Worked on workflow diagrams, user stories, and functional specifications.
• Application Support Specialist/ Business Analyst
  • Sep 2014 - Oct 2016
  • Gathered and analyzed requirements, translated them into use cases and specifications.
  • Supported development process, documented new features, and provided end-user trainings.
  • Supported corporate tools like JIRA, Concur, and OpenAir.