Product Manager

Experienced Product Manager with a background in strategic planning, design, and project management. Skilled in collaborating with cross-functional teams and driving innovation. Strong customer service and account management experience. Fluent in English and holds a valid driver's license.

10/2016 - present Product Manager responsible for developing the customer platform NewtonOne

• Leading the product department
• Strategic long-term planning to achieve company vision and goals
• Design, UX, implementation of innovations and new technologies
• Preparation of tasks for development, SCRUM
• Collaboration with sales department, support for customer care department
• Project management within international group of companies
• Market monitoring and reporting to top management

3/2010 - 9/2016 Account Manager and Project Manager for the production of solid boxes

• Customer care for key clients
• Production and delivery planning based on forecast
• Sales negotiations with key customers and distributors
• Pricing calculation and creating price offers for customers
• Project management for the realization of solid boxes for a client

3/2009 - 9/2010 Account Manager and production planner

• Customer care for key clients
• Production planning and delivery based on forecast

7/2005 - 2/2009 Head of Education Department, helpdesk operator

• Training customers and internal employees
• Strategic development of the education department
• Creation of e-learning courses
• Customer support for helpdesk

1/2003 - 6/2005 IT administrator

• IT support for internal employees
• Graphic design and IT support for various projects