Business Analyst & IT Analyst & Project Manager & Team Leader

The candidate is a skilled professional with expertise in Russian, English, CRM systems, BPMN, and TOGAF enterprise architecture. With experience as an IT analyst, they have worked on projects involving electronic data processing and servicedesk support. The candidate has also served as a medical advisor, conducting training seminars and creating educational materials. They hold a Bachelor's degree and are currently pursuing a degree in Industrial Engineering.

IT Analyst April 2023 - Present Electronic benefits project for the Ministry of Industry and Trade Servicedesk - incident resolution in POJ and NEM applications (L1, L2 support) Scripting, data corrections Client solution design, task assignment for programmers and testers Technical documentation maintenance

Lecturer January 2021 - September 2023 Training on specialized subjects in the requalification course "Dental Assistant" Tools: Advanced knowledge of Powerpoint

Medical Advisor June 2022 - April 2023 Accredited seminars training in nursing homes Creating educational materials for nursing staff Participation and presentation at professional conferences Support for sales representatives in the region Project leader - EMA - external medical advisor Tools: CRM, Advanced Excel

Data Analyst September 2021 - August 2022 Processing large amounts of data for pharmaceutical companies, transcription, data verification Use of analytical tools: Advanced Excel, VBA, Python, SQL

Healthcare Coordinator April 2020 - April 2022 Field work, providing specialized care, communication with families, general practitioners, focus on prevention and treatment of open wounds, providing support in palliative care.