Administration & Desktop Support Technician & Help Desk Technician & IT Technician & L1 Support Specialist & L2 Support Specialist & Operations Support Specialist & Server Administrator & Systems Administrator & Technical Support & Windows Administrator

The candidate is a skilled IT professional with experience in sales, PC building, hardware troubleshooting, and network management. They have worked at companies as a sales and RMA technician. With a strong command of English and proficiency in PC building and troubleshooting, they also have experience working with Linux-based systems and Windows Server OS.

• Sales, IT technician, RMA technician 09/2018 – present time: Building PCs, troubleshooting hardware, managing networks.
• Sales, RMA technician, warehouse attendee 01/2018 – 07/2018: Handling sales, managing RMAs, and overseeing warehouse operations.
• Warehouse attendee 11/2017 – 12/2017: Assisted with warehouse tasks.
• Customer care specialist – IT support 08/2017 – 11/2017: Provided IT support for US customers over the phone.