Desktop Support Technician & E-commerce Specialist & Help Desk Technician & Help desk analyst & IT Coordinator & IT Recruiter & IT Support & Technical Support

Experienced sales professional with a natural ability to connect with customers and communicate effectively. Skilled in basic IT, excellent communication, and knowledge of e-commerce environments. Constantly striving for personal growth and development. Currently working in customer and technical support, assisting clients with website management and onboarding.

Account manager telesales (2020): Managed existing clients, acquired new clients, and conducted daily phone and written communication. Also worked on analyzing keywords and setting up marketing campaigns.

Customer Success Manager (2021-2022): Handled existing portfolio and onboarded new clients, worked with CRM systems.

Customer and Technical Support (2022-present): Providing support to existing clients and assisting with website management, helping clients choose suitable features and templates for their sites. Onboarding new clients and working with CRM systems.