IT Director & IT Manager & Product Manager & Product Owner & Project Management Officer & Project Manager

Experienced product management professional with a background in project, product, and portfolio management. Skilled in fostering collaboration, aligning teams with strategic objectives, and delivering tangible results. Currently working as an independent product management and delivery expert, overseeing innovative projects in the private sector. Passionate about mentoring and coaching individuals and teams to unlock their potential and achieve professional growth. Previous experience includes roles as a product owner and product manager, focusing on customer satisfaction and value-added services.

MAR 2023 – CURRENT Independent Product Management & Delivery Expert Freelance As an independent consultant, I leverage my expertise in product development to excel in project, product, and portfolio management across various industries. I am currently overseeing multiple private sector projects, ensuring alignment with strategic objectives and fostering collaboration for tangible results. I also focus on helping organizations achieve scalability by streamlining delivery processes and eliminating bottlenecks.

AUG 2021 – OCT 2023 Product Owner, Product Manager I am responsible for two products and two development teams, as well as supporting another team within the Service Innovation Organization. I work on products that transform raw data into easily usable information for customers without domain knowledge of electron microscopy. My focus is on customer satisfaction, value-added services, and maximizing the product's value through data-based decisions and prioritization.

2020 – 2021 Sr. Cloud Analyst Continuing my role, I focused on end-to-end solutions and worked closely with executives on customer impact issues. After leading the EMEA Escalation Team, I took on more responsibilities from my manager, working on root cause analyses and cross-team collaborations globally. I also reshaped the team's mission to align with the organization's vision and priorities.

2019 – 2020 Escalation Manager I closely collaborated with various teams and stakeholders to address high-impact cases for internal and customer-facing teams. I worked on reshaping the team's mission, backlog prioritization, and achieving the organization's vision through cross-team collaboration.