Delivery Manager & Program Manager & Project Manager

Experienced project manager with a background in managing large international teams for marketing operations. Skilled in team leadership, problem solving, and fluent in Czech and English. Certified in Prince2 Foundation and mechanics. Extensive experience in operations management, team management, and account management for global corporations.

Project Manager September 2022 - Present (1 year 9 months) PM for tram management, signalling, automation, infrastructure and safety systems. Responsible for projects such as Enhanced Automated Points System, Preston tram depot renewal, Melbourne University Terminus renewal, and others.

Service Delivery Hub Lead July 2018 - 2022 (4 years) Managed digital marketing operations across three locations. Oversaw operations, team management, account management, and close cooperation with other offices.

Production Manager April 2017 - September 2018 (1 year 6 months) Led production teams for email campaigns and marketing automation. Managed team size of 40+ and handled project ownership of website migration.

Digital Production Lead January 2013 - March 2017 (4 years 3 months) Managed teams for daily maintenance and CMS migration of complex websites. Oversaw project management, process management, and client-facing responsibilities.

Global Training Lead November 2011 - December 2012 (1 year 2 months) Created global training documentation for marketing centers worldwide. Managed a small production team and supported new service launches.

Marketing Technical Expert and Analyst January 2009 - November 2011 (2 years 11 months) Executed email campaigns, served as SME for email marketing tools, and cooperated on new services launches.

Software Developer May 2007 - December 2008 (1 year 8 months) Developed software (front-end) and handled bug-fixing using Uniface and SQL.

Marketing Specialist March 2006 - April 2007 (1 year 2 months) Planned, designed, executed, and reported marketing campaigns, maintained company website, and provided sales and customer support.

Procurement Officer September 2005 - December 2006 (1 year 4 months) Assisted procurement manager, maintained supplier contracts, corrected printed promotional leaflets, and managed product database.